Spilling the TWelcome to Spilling the T, the podcast that takes Author: Spilling the T
Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTAs Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing. At the MBTA, we believe in transparency, open communication, and continuous improvement. That's why we've created this podcastto give you a firsthand look at the challenges we face, the innovative solutions we're implementing, and the dedicated people working tirelessly to keep our transportation system running smoothly. Join us as we bring you exclusive interviews with key individuals from various departments within the MBTA. We'll be Spilling the T on infrastructure upgrades, service disruptions, safety measures, and everything in between. This podcast is your backstage pass to understanding the complexities and nuances of operating one of the busiest transit systems in the nation. But it's not just about the challenges. We'll also be highlighting success stories and initiatives that make a positive impact on our riders and communities. From environmental sustainability projects to community engagement efforts, we'll showcase the remarkable work being done by our dedicated staff members. Whether you're a loyal MBTA rider, a curious citizen, or an industry professional, Spilling the T is your go-to source for an insider's perspective on all things MBTA. Get ready to go behind the scenes of the MBTA like never before. For questions and comments, please reach out to social@mbta.com. Language: en Genres: Government Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The Track Improvement Program with Sam Zhou
Wednesday, 18 December, 2024
On this episode of Spilling the T, we speak with Sam Zhou, Assistant General Manager of Engineering and Capital at the MBTA. Sam brings over 30 years of project management experience to the T. With Sam’s practiced leadership, the MBTA has been able to leverage 26 service diversions over the past 14 months to accomplish the equivalent of 40 years worth of night and weekend system wide maintenance. Sam shares how the Track Improvement Plan team was able to accomplish this massive undertaking, and what his plan is for keeping the MBTA safe and speed restriction free in the future. If you’re curious about something at the MBTA, please reach out with questions, comments and show suggestions at social@mbta.com. Your feedback might end up in an episode of the show. Follow the MBTA on social media to keep up with news and updates about the system!