Mastering Medical Device

Author: Patrick Kothe

We help medical device professionals deepen their knowledge of customers, the industry, and their role. Our main objective is to help you become expert in your current position, and through a better understanding of others within your company and the best practices in others in the industry, enable you to fast-track your career.
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Language: en-us

Genres: Business, Careers, Health & Fitness, Medicine

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Thinking Like a Patient (or Being One!) Can Make Your Company's Device Better featuring Chris McAuliffe
Saturday, 2 November, 2024

Send us Fan MailIn this episode, Chris McAuliffe, CEO of Theragen, shares his extensive journey in the medical device industry with a focus on non-invasive spine fusion. He recounts his personal experience as a patient undergoing spinal fusion surgery and how it has influenced his work and product design. The discussion covers the challenges of spinal fusion, the role of non-invasive electrical stimulation in patient recovery, and the importance of VIP customer service in healthcare. Chris's insights highlight the importance of understanding the end user experience, ensuring patient compliance, and leveraging data for enhanced patient outcomes.00:00 Introduction and Guest Overview02:25 Chris McAuliffe's Journey in Medical Devices03:18 The Fascination with Electrical Stimulation09:10 Understanding Non-Invasive Spine Fusion15:06 Chris's Personal Experience with Spine Surgery20:42 Post-Operative Challenges and Insights30:17 Theragen's ActaStim-S Device32:31 Mission and Product Overview33:35 Challenges of Patient Compliance35:25 Innovative Features of the Device37:22 Data and Patient Engagement41:22 Big Data and Machine Learning in Healthcare51:54 VIP Customer Care Philosophy54:16 Customer Testimonials and Impact01:00:20 Key Takeaways and ConclusionLinks from this episode:Chris McAuliffe LinkedIn https://www.linkedin.com/in/jcmcauliffe/Theragen https://actastim.com/Support the showConnect with Mastering Medical Device: Website: https://www.masteringmedicaldevice.comLinkedIn: https://www.linkedin.com/company/mastering-medical-devicePatrick Kothe LinkedIn: https://www.linkedin.com/in/patrick-kothePatrick Kothe Twitter: https://twitter.com/patrickkothe Support the show for as little as $3/month: https://www.buzzsprout.com/1286645/support Thanks for listening!