Level Up Claims

Author: Galen Hair

Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.
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Language: en

Genres: Business, Education, Management, Self-Improvement

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Fix Your Team Before it Breaks Your Business with Molly McGrath - Episode 173
Episode 173
Wednesday, 8 April, 2026

Hiring isn't an HR task — it's a revenue driver. In this episode of the Level Up Claims Podcast, Galen sits down with Molly McGrath, founder of Hiring & Empowering Solutions and author of Fix My Boss, to break down why most companies are still stuck in outdated hiring models — and how it's quietly costing them talent, time, and money. Highlights: · Why "hope-based hiring" leads to bad hires (and how to fix it) · The real reason job positions stay open for months · Why top candidates aren't applying — and how to attract them anyway · How to interview for behavior, not just resumes · The costly mistake of putting your lowest performer in your most important role · Why employees today are interviewing YOU just as much as you're interviewing them · How to turn employees into "intrapreneurs" who take ownership · The #1 reason great employees disengage and leave · Why consistent communication beats perks, culture events, and bonuses · How better hiring directly impacts revenue, retention, and client experience Episode Resources: · Connect with Molly McGrath · https://hiringandempowering.com/ · Connect with Galen M. Hair · https://insuranceclaimhq.com · hair@hairshunnarah.com · https://levelupclaim.com/