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Talking about CoachingAuthor: Yannick Jacob, Siwash Zahmat & Nicki Drab
Does what it says on the tin: We talk about coaching. We, that is Yannick, Siwash and Nicki. We love coaching, collectively got a tonne of experience, knowledge and charm; and we all felt it was time to give something back to our wonderful coaching community. Whether you're a life coach, work with organisations or practice any other form of coaching, you can ask us anything and we'll discuss it for and with you so you can learn, grow and develop your practice and business skills! Language: en-gb Genres: Business, Education, Entrepreneurship, How To Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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How to deal with the “I don’t know” client? - Episode 92
Episode 92
Thursday, 3 July, 2025
Most of us have been there, and if you haven’t you’ll meet them soon: The “I don’t know” client, who responds to every coaching question with “I don’t know”. Are they avoiding the question? Do they not want to be there? Do they not trust you? Are they scared of what they might find? Have they been sent to coaching against their will? Or do they simply not know anything? Whatever it may be, for coaches this situation can be mighty frustrating, so in this episode, Nicki and Yannick discuss how to navigate working with such clients. Keywordscoaching, client engagement, resistance, curiosity, strategies, coaching techniques, personal development, client blocks, coaching dynamics, professional coachingTakeawaysThe 'I don't know' response can indicate resistance or a lack of knowledge.Curiosity is essential for coaches to engage clients effectively.Exploring the emotional state of clients can reveal underlying blocks.Coaches should avoid taking on the responsibility of knowing for their clients.Asking clarifying questions can help clients uncover their thoughts.Using humor or positive prompts can shift a client's emotional state.The GROW model can be a useful framework for guiding clients.Acknowledging the shared experience of 'not knowing' can help both coach and client.Preparation with resources can empower coaches in challenging situations.Focusing on inquiry rather than providing answers fosters client growth.Chapters00:00 Understanding the 'I Don't Know' Client03:00 Exploring Client Resistance and Blocks05:58 Strategies for Engaging Clients09:00 The Role of Curiosity in Coaching11:59 Navigating the Coach-Client Dynamic15:14 Preparing for the 'I Don't Know' Situation17:59 Shifting Focus from Knowledge to InquiryKeywordscoaching, client engagement, resistance, curiosity, strategies, coaching techniques, personal development, client blocks, coaching dynamics, professional coaching____If you'd like to stay up to date with new episodes, continue the conversation or generally support what we do: Send us your question: http://bit.ly/talkingaboutcoachingSign up to our mailing list (no spam, no sales, just a quick shout about new episodes): https://rocketsupervision.com/talking-about-coaching/Watch us on YouTube: https://www.youtube.com/channel/UCG2cSupport the show
