All About Data

Author: Federal News Network Hubbard Radio

Conversations with the people who are making data work better for government. Federal News Networks Jory Heckman speaks with federal chief data officers and other experts who are helping agencies use data to improve efficiency and maximize performance.
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Language: en

Genres: Government

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Providing personalized care for veterans at the VA
Tuesday, 19 August, 2025

The Department of Veterans Affairs is finding new ways to provide a better customer experience for the millions of veterans it serves — whether online, over the phone, or in person. Deputy Chief Veterans Experience Officer Barbara Morton goes in depth on all things CX at the VA. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.