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The Restoration Playbook PodcastWhat tactics are today's most innovative restoration companies using to build workforces that attract new staff, retain top employees, and get the most out of every worker. Author: KnowHow
What tactics are today's most innovative restoration companies using to build workforces that attract new staff, retain top employees, and get the most out of every worker? The team at KnowHow just decided to ask them! In this podcast, we sit down with some of the top performers in the restoration industry and ask them how they built a world-class team culture in such a volatile industry. Like everything KnowHow does, we've geared it to be ridiculously actionable, so you can act on your learnings right away. The restoration industry is too competitive to not be constantly learning. Stand on the shoulders of giants by borrowing the playbook of today's most successful companies. Head to tryknowhow.com to help your staff get ahead. Language: en Genres: Business, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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How Dan Claps Built a 108-Owner Network That Doesn't Run Through Him
Episode 6
Friday, 10 April, 2026
In this episode of Mission Critical, Leighton Healey speaks with Dan Claps, founder and CEO of VODA Restoration, about building one of the fastest-growing restoration franchise networks in North America after exiting his previous company to private equity in 2022. Dan shares how he partnered with Dragan Krstic, a Serbian immigrant who built a cleaning and restoration business from nothing, rebranded to VODA ("water" in Serbian), and launched franchising in April 2023. He breaks down his approach to scaling across 108 franchise partners in 32 states, including how he uses a Franchise Advisory Council to source strategy from operators, why he forces the network to commit to one priority per quarter, and the two daily frameworks (Five Whys and 1-3-1) he uses to keep decisions from bottlenecking at the top.Looking for more expertise from restoration industry experts? Head to https://tryknowhow.com
