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The 311 PodcastAuthor: The 311 Podcast for Northern
The 311 Podcast, hosted by Paul Bellows, is dedicated to exploring and sharing stories of the people behind digital transformation and organizational change management in Public Service organizations. Language: en-ca Genres: Government, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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S2 E10 Empowering Digital Communities with Pearl Amanfu
Episode 10
Friday, 12 December, 2025
The Heart of Public Service with Pearl Amanfu Today my guest is Pearl Amanfu. Pearl is the Digital Inclusion Officer for Metro Nashville. Although Pearl and I just met, she's the model for the type of person I started this podcast to amplify: the humans who believe deeply in community, human thriving and progress, and are willing to do the hard organizational work to create real change through digital enablement. Borrowing her words, Pearl has a helper heart, and she genuinely wants a better world for the residents of Metro Nashville. Pearl is a community builder, and in this episode she shines a light onto what it's like to make sure that Metro Nashville is accountable and of service to the greatest number of Tennesseans possible, and she also shares a bit about where she thinks their work could go next. Here's my conversation with Pearl.—Guest InformationPearl Amanfu LinkedInTo learn more on the Nashville Metro Digital Inclusion work please visit Metro Digital Skillslink | Nashville.govFor more information on organizations Pearl highlights please see:Nashville Public Library Digital Literacy Programs | NPL Digital LearnNational Digital Inclusion Alliance (NDIA) are the parent organization for the Digital Equity Leaders Network (DELN) ___On this episode of the 311 Podcast Paul and Pearl cover the following topics:Introduction to Pearl Amanfu and Digital InclusionPearl's Career JourneyChallenges and Barriers in Digital InclusionNashville's Unique Approach to Digital InclusionProud Achievements and Key ProjectsThe Digital Navigator ProgramFuture Vision and Advice for Aspiring HelpersConclusion and Final Thoughts—Thank you to our season two sponsor Northern. For more information on their services, visit northern.coRecorded in May 2025.This is a show about the people that make digital public service work. If you'd like to find out more, visit northern.co/311-podcast/ We're going to keep having conversations like this. If you've got ideas of guests we should speak to, send us an email to the311@northern.co. Northern LinkedIn
