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The Heart of Giving PodcastAuthor: BBB Wise Giving Alliance
The Heart of Giving Podcast is hosted by Bennett Weiner, President and CEO of BBB Wise Giving Alliance. The podcast celebrates the transformative effects that giving and service have on the human spirit and community.As host, Bennett interviews a diverse range of guests including non-profit leaders, social entrepreneurs, business executives, celebrities, authors, and everyday heroes about their experiences with philanthropy and community service. The conversations spotlight inspirational stories of how giving back has impacted the lives of his guests and the people they serve.Through storytelling and thoughtful discussion, The Heart of Giving Podcast explores the meaningful reasons, profound effects, and personal fulfillment that come from supporting worthy causes and helping others in need. The podcast aims to educate and encourage listeners to embrace the spirit of generosity. Language: en Genres: Business, Education, Non-Profit Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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AskGive & Building Trust with AI - Jeremy Kirshbaum & Ezra Vázquez-D’Amico
Episode 243
Wednesday, 5 November, 2025
How can AI actually increase donor trust rather than erode it? In this conversation, Bennett Weiner (President & CEO, BBB Wise Giving Alliance) speaks with Jeremy Kirshbaum (Founder, Handshake) and Ezra Vázquez-D’Amico (Director of Digital Partnerships & Strategy, BBB Wise Giving Alliance) about AskGive—Give.org’s AI Powered Donor Advisor that helps people make wise, trust-centered giving decisions using Give.org’s vetted resources. To draw out broader lessons on AI for the charitable sector, we cover why AskGive was built, how brand-safe AI is different from a generic chatbot, and what’s next (structured charity data for cause-based discovery) while keeping donors—not algorithms in the decision seat. Key takeaways - Trust by design: AskGive only draws from Give.org’s vetted content (charity reports, standards, advice), aligning AI answers with BBB Charity Standards and avoiding unverified sources. - Brand-safe AI is not the same as a generic chatbot: Tone, accuracy, and “no ranking charities” guardrails were co-designed with staff (from subject experts to frontline donor support) to reflect Give.org’s culture. - Help donors act, don’t decide for them: The tool surfaces facts, standards results, and advice—then puts the final choice back in the donor’s hands. - Cause-based discovery for new donors: Younger/values-driven givers can start with “I want to support animal welfare” and move into credible options without already knowing a charity’s name. - The Path From 70% to 100%: Spinning up a chatbot is easy; getting to on-brand, brand-safe, reliable, repeatable guidance takes custom work, evaluation checklists, and ongoing monitoring. - What’s next for AskGive: Structured data queries (e.g., “Show me five BBB Accredited environmental charities in my state”) to give donors more relevant, self-directed ways to explore. Why this matters for nonprofit professionals and people who care about social good - Practical AI path: Start small with mission-critical content, define tone/guardrails, and set evaluation criteria early. - Trust signals win: Transparent sourcing and standards-aligned answers reduce friction for donors and strengthen credibility. - Human-centered by default: Keep people in the loop—let AI inform, not decide. Try AskGive: https://give.org/askgive
