Revenue Cycle Optimized

Author: Infinx Healthcare

Join us as we explore the latest challenges, developments and innovations in the healthcare revenue cycle space. Don't forget to subscribe to get alerted when a new episode is uploaded.
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Language: en

Genres: Business

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Scaling PT Eligibility Verification Without Adding More Staff
Monday, 30 March, 2026

In this episode, Stephanie Cheng, Associate Director of Client Success, explains why eligibility and benefits verification in the physical therapy space still requires more than automation alone. She walks through how a hybrid model of payer integrations, workflow technology, and human support can help organizations scale, reduce bottlenecks, and improve visibility across patient access workflows.