 |
Retail DisruptedAuthor: Natalie Berg
Disrupt or be disrupted that's the choice facing retailers today. Hosted by leading retail analyst Natalie Berg, the Retail Disrupted podcast unpacks the latest trends transforming the global retail landscape. Join us for lively discussions with the industry's brightest minds retail CEOs, business leaders, disruptive brands, analysts and tech experts. Every week, we explore how technology is reshaping the world of commerce, how shopping habits will evolve in the future, and what retailers need to do to stay relevant to shoppers in a digital era. This is a London-based show with a global audience. For more, visit retaildisrupted.com Language: en Genres: Business, Business News, News Contact email: Get it Feed URL: Get it iTunes ID: Get it |
Listen Now...
Retail in 2026: Natalie Berg's Outlook & a Deep Dive into Global Logistics with Becky Lombardo
Episode 106
Friday, 9 January, 2026
In this episode of Retail Disrupted, Natalie Berg shares her 2026 outlook and insights from the KPMG Retail Think Tank. She is then joined by international logistics expert Becky Lombardo to unpack how retailers can build resilient, flexible, and profitable supply chains in an increasingly unpredictable world. Becky shares practical insights on global trade disruption, nearshoring, returns, AI in logistics, sustainability, and why doing less - not more - may be the smartest strategy for retail leaders in 2026. 🎙️ Ideal for: retail executives, e-commerce leaders, supply chain professionals, brand founders, and investors. 00:00 – Introduction to Retail Disrupted 00:28 – Retail trends and challenges shaping 2026 02:48 – Geopolitical risk, weak demand & supply chain pressure 05:10 – AI, personalization & the risk of cognitive complacency 07:05 – Meet Becky Lombardo: global logistics & supply chain expert 08:25 – Why unpredictability is the biggest threat to retail planning 09:45 – Tariffs, geopolitics & global trade uncertainty 10:35 – Sourcing risk, China dependency & supply chain blind spots 12:47 – Nearshoring, profitability & smarter sourcing strategies 14:58 – Doing more with less: cutting complexity in supply chains 16:54 – What luxury retailers get right about customer experience 18:58 – Customer expectations vs speed, service & reliability 20:57 – Logistics, fulfilment & treating every customer like a VIP 23:02 – AI in logistics: efficiency vs human touch 24:39 – Returns, serial returners & charging for returns 26:49 – Sustainability, cost control & smarter supply chains 29:00 – Fixing fit, reducing fashion returns & new technology 31:07 – Direct-to-consumer vs wholesale: hidden operational costs 33:19 – Final advice for brands navigating retail disruption 34:10 – Where to find Becky Lombardo & closing remarks 🔗 KPMG Retail Think Tank: 2026 Outlook (LinkedIn post) 🔗 More about Becky and Londra Consulting
