The Agile Attorney Podcast

Author: John E. Grant

The Agile Attorney podcast teaches legal professionals how to streamline their legal workflows using the principles, practices, and tools of the Kanban Method. Join Accredited Kanban Trainer and award-winning legal operations professional John E. Grant as he shares the keys to implementing effective strategies, practices, and technologies to drive true efficiency in your legal processes. For more information on how John can help you develop an agile mindset and bust through your legal delivery bottlenecks, visit https://agileattorney.com. This is the show for you if you find yourself asking questions like: -How can I make my law practice more efficient? -What is the best way to implement legal project management in my legal workflow? -How can I best leverage technology to improve my legal workflows? -What is the best way to transition my practice to flat fees or other alternative billing structures? -How can I get my legal team to perform better? -How can I better build productized legal services? -What is the best way to increase law firm revenue without adding headcount?
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Language: en

Genres: Business, Education, How To, Management

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135. What Business Clients Want From Their Law Firms with Stephanie Corey (Voice of the Client)
Tuesday, 15 September, 2026

What do business clients actually want from their law firms, beyond excellent legal work? For in-house legal teams managing tight budgets, growing workloads, and pressure from the rest of the business, the experience of working with outside counsel matters just as much as the legal expertise they provide.This week, I’m joined by Stephanie Corey, founder of UpLevel Ops and co-founder of the Corporate Legal Operations Consortium (CLOC), who has spent 25 years on the buying side of legal services. We dig into what she has learned from working with more than 100 general counsels and chief legal officers, including why predictable pricing matters so much, where the billable hour creates misaligned incentives, and why simply telling clients you are becoming more efficient is not enough.Get full show notes, links, transcript, and more information here: agileattorney.com/135Take your law practice from overwhelmed to optimized with GreenLine LegalFollow along on LinkedIn: linkedin.com/in/johnegrantLearn more about Stephanie's work at UpLevel Ops (https://uplevelops.com/) and CLOC (https://cloc.org/)