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The Agile Attorney PodcastAuthor: John E. Grant
The Agile Attorney podcast teaches legal professionals how to streamline their legal workflows using the principles, practices, and tools of the Kanban Method. Join Accredited Kanban Trainer and award-winning legal operations professional John E. Grant as he shares the keys to implementing effective strategies, practices, and technologies to drive true efficiency in your legal processes. For more information on how John can help you develop an agile mindset and bust through your legal delivery bottlenecks, visit https://agileattorney.com. This is the show for you if you find yourself asking questions like: -How can I make my law practice more efficient? -What is the best way to implement legal project management in my legal workflow? -How can I best leverage technology to improve my legal workflows? -What is the best way to transition my practice to flat fees or other alternative billing structures? -How can I get my legal team to perform better? -How can I better build productized legal services? -What is the best way to increase law firm revenue without adding headcount? Language: en Genres: Business, Education, How To, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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108. The Client Journey Map: A Systems Tool for Better Client Experience and Law Firm Flow [Agile Lawyering Part 8]
Tuesday, 24 February, 2026
Most law firms improve internal workflows without ever defining the full client experience. That blind spot creates unnecessary friction for both clients and teams. In this episode, I explain why building a client journey map is a powerful strategic move for law firm owners who want stronger client engagement and more cohesive operations. When you can see the journey clearly, everything else starts to align. Get full show notes, transcript, and more information here: agileattorney.com/108Take your law practice from overwhelmed to optimized with GreenLine LegalFollow along on LinkedIn: linkedin.com/in/johnegrant
