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Enterprise Digital - the podcastAuthor: Barclay Rae and Ian Aitchison
The Enterprise Digital Podcast is a regular discussion on all matters related to Enterprise Service Management and Digital Transformation. The hosts are Barclay Rae and Ian Aitchison, who share and discuss their thoughts on the converging worlds of technology, service management, people and management, business and corporate development, governance, automation and more Regular guests will be invited to try and get a word in Language: en Genres: Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Episode 130: SPARK26 Reflections and the Road to SITS
Thursday, 2 April, 2026
Barclay and Ian are back this week, and after a brief detour into the world of AI-powered smell (yes, really), they settle in for a reflective look at the SDI SPARK26 show in Birmingham. What made it feel fresh? Which sessions stood out? And what separates a presentation that lands from one that doesn't?Ian shares highlights from four sessions, including Mark Boyer's case for why great service desks shouldn't exist, Roman Jouravlev's ITIL Experience session on experimentation and hypothesis-driven improvement, and Alistair Reid-Pearson on the power of storytelling. Barclay adds his own perspective on why stories connect where slides fall flat, and they're not shy about calling out the demo-as-keynote format that still, somehow, keeps happening.They round off with a preview of what's coming at SITS26, where the Enterprise Digital Podcast will be on stage for a keynote, and a film crew will be capturing interviews across the show. If you're going, come and find them.
