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The Dental Billing PodcastAuthor: Ericka Aguilar
Welcome to The Dental Billing Podcast, where dental billing, insurance reimbursement, leadership, compliance, and revenue cycle management are discussed without the fluff or gatekeeping.Hosted by Ericka Aguilar, founder of Fortune Billing Solutions, this podcast was created for dentists, office managers, dental billers, and front office teams who want practical strategies to improve collections, reduce insurance headaches, and build stronger systems inside their practices.Ericka began her career in dentistry in 1995 and moved into dental billing in 1998. Since then, she has managed large group practices, built a successful national dental billing company, and helped hundreds of dental offices increase insurance reimbursement and improve billing performance. She has taught dental coding and billing workshops in 31 states, educated thousands of dental professionals, and developed one of the first Dental Administration Programs registered with the Private Postsecondary Board of Education.Each episode delivers real-world guidance on dental billing, insurance claims, coding, denial management, compliance, leadership, artificial intelligence, and practice growth. You'll hear candid conversations, industry insights, and proven strategies that can be implemented immediately.Whether you're new to dental billing or a seasoned professional, The Dental Billing Podcast will help you navigate the ever-changing world of dental insurance, protect patient benefits, and create a healthier, more profitable practice.Because great billing isn't just about getting claims paid. It's about protecting revenue, supporting patients, and helping dental practices thrive. Language: en Genres: Business, Careers, Entrepreneurship Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Adjustment Slop: The Money Leak Nobody's Looking At
Tuesday, 21 July, 2026
Got questions? Send Ericka a Text!A huge amount of dental practice revenue doesn’t disappear because patients refuse to pay or because insurance “just won’t cover it.” It disappears because someone clicks an adjustment code and the money evaporates without a clear name, a written policy, or a second look. That quiet leak is what I call adjustment slop, and once you learn to spot it, you won’t be able to unsee it.We start by separating two concepts that too many offices blur together: write offs versus adjustments. Write offs are contractual and tied to your PPO fee schedule. Adjustments are choices, like courtesy discounts, employee perks, hardship cases, marketing promos, or quick “fixes” that make an awkward balance go away. When everything gets dumped into one generic bucket, you lose the story your data is trying to tell. You can’t manage what you can’t see, and you definitely can’t make smart decisions about participation, profitability, or team habits.Then I walk you through the five types of adjustment slop I see when I take billing departments apart: habit adjustments, cover up adjustments that bury unworked claims, lazy courtesy with no authority, “corrections” that hide posting errors, and bad debt adjustments that happen before real collection steps. You’ll also get my teardown method you can do tonight: pull a 12 month adjustment report, sort by type, and ask one yes or no question for each label: is there a written policy behind this?If you want your billing reports to be real management tools, not financial guesswork, hit play, pull your report, and start labeling money with intention. Subscribe, share this with your office manager, and leave a review if it helps you stop the leak. Interested in a Demo of Dentiq - The Billing Command Center? Get on the interest list here:https://4063-dentiq.systeme.io/waitlistGet your Dental Billing Toolkit Here:https://www.dentalbillingdoneright.com/the-dental-billing-toolkitDownload "The Most Underused Codes in Dentistry - And How to Get Them Paid" checklist here:https://docs.google.com/forms/d/e/1FAIpQLSfxnnfSlNd0NPhMoBWq-1D_xU5R8LS4xPhHNKIjfLQwStOUag/viewform?usp=headerSchedule a billing chat with Ericka:https://calendly.com/ericka-dentalbillingdoneright/30minEmail Ericka:ericka@dentalbillingdoneright.comEmail Jen:jen@dentalbillingdoneright.com
