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The Dental Billing PodcastAuthor: Ericka Aguilar
Dental billing is not data entry. It's the difference between a practice that collects what it earned and one that writes it off and calls it the cost of doing business.The Dental Billing Podcast is hosted by Ericka Aguilar and Jen Lyman, RDH. Ericka has been a dental biller since 1998 and has taught billing in 31 states and Mexico. Jen came out of the operatory and now runs Lyman Revenue Solutions, handling both dental and medical billing. One of us knows exactly what the carrier is going to do with your claim. The other one knows what actually happened in that chair. You get both.Every week we break down denials, appeals, coding, and the carrier behavior nobody warns you about, in plain language, with real sources. We teach the law before the codes, because a code doesn't win an appeal. Knowing what that carrier is legally required to do wins the appeal.If you've ever been told you're "just the biller," this show is for you. Downloads in 114 countries and counting. Bring your coffee and your worst denial. Language: en Genres: Business, Careers, Entrepreneurship Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Want to Find Extra $$ in Your Practice? Join The End of Year Revenue Push Challenge
Tuesday, 13 October, 2026
Denied claims, missing documentation, and unscheduled treatment plans don’t just hurt your numbers, they quietly train your practice to accept less than you earned. We built this end-of-year revenue push to help you pull revenue back into the business fast, using steps your team can actually execute without guessing where to start. If you want a realistic cash injection before year-end, this is the playbook. We start with abandoned revenue: dental insurance denials that never get appealed. We walk through what “work the denial” really means, how to review EOBs, eligibility, and benefits, and how to decide whether a denial is reasonable or worth fighting. We also share a critical HIPAA reminder about AI tools: without a signed BAA, uploading EOBs or patient info into public AI platforms can put you at risk. Then we connect the dots on why ICD-10 diagnosis codes and stronger documentation are becoming essential for dental claim adjudication and better appeal outcomes. Next, we get practical about “ghost collections,” the money that disappears when procedures are missed in coding or cannot be supported because perio charts, x-rays, or notes are incomplete. Finally, we shift to the schedule and patient retention: cleaning up active patient lists, tightening recall systems, and uncovering unscheduled treatment that’s hiding inside your practice management software. Casey from MaxAssist explains how a complimentary chart audit can reveal real revenue opportunities and the patients most likely to schedule, so you can fill openings with purpose. Grab the free revenue push playbook, subscribe for more dental billing and collections strategies, and if this helped, share it with a practice owner or office manager and leave a quick review. What’s the first revenue leak you’re going to fix?Send us Fan Mail Support the showGrab the FREE End of Year Revenue Push Playbook Here:https://link.captivationhub.com/widget/form/rHoSnbSvVMeFH4V2GFsfGet your Dental Billing Toolkit Here:https://www.dentalbillingdoneright.com/the-dental-billing-toolkitDownload "The Most Underused Codes in Dentistry - And How to Get Them Paid" checklist here:https://docs.google.com/forms/d/e/1FAIpQLSfxnnfSlNd0NPhMoBWq-1D_xU5R8LS4xPhHNKIjfLQwStOUag/viewform?usp=headerSchedule a billing chat with Ericka:https://calendly.com/ericka-dentalbillingdoneright/30minEmail Ericka:ericka@dentalbillingdoneright.comEmail Jen:jen@dentalbillingdoneright.com
