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The Waiting Room RevolutionAuthor: Hsien Seow and Samantha Winemaker
This podcast can help anyone dealing with serious illness. Over the years, we have cared for and interviewed thousands of patients and families who tell us they felt overwhelmed and in the dark during their illness journey. Yet we sometimes heard stories where individuals felt prepared, in control and in the know. What was the difference between these experiences? The answer is the 7 keys. Join your hosts Dr. Samantha Winemaker, palliative care doctor, and Dr. Hsien Seow, health care researcher, as they share real-life stories to explain the 7 keys to being hopeful and prepared when facing serious illness. For more information visit: waitingroomrevolution.com Our theme song is Maypole by Ketsa. Language: en Genres: Health & Fitness, Medicine Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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S12: Episode 128: Chetna Malhotra
Episode 128
Tuesday, 28 April, 2026
In this Hsien talks with Dr. Chetna Malhotra, a leading palliative care and health services researcher in Singapore. They explore the gap between what people say they want at the end of life and the care they actually receive, especially in hospital-heavy systems. Together, they unpack how culture, family, and religion shape decisions, and why advanced care planning should focus less on fixed choices and more on preparing families for real-time decisions. Dr. Malhotra also shares how digital tools and caregiver support innovations like the Care Buddy app are helping patients and families navigate serious illness. To learn more about Chetnas work visit: https://www.duke-nus.edu.sg/directory/detail/chetna-malhotra Visit our website to learn more about our work, check out the book and workbook, view our resources and to join our newsletter: https://www.waitingroomrevolution.com/ Our theme song is Maypole by Ketsa and is licensed under CC BY-NC-ND 4.0











