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Everyday Business ProblemsAuthor: the Crysler Club
When it comes to your business, you know everything except what you don't. Hosted by David Crysler, each episode we dive into finding and solving everyday business problems. Learn from business leaders and subject matter experts about the challenges they've overcome, and the challenges they still face. Join us for fresh insights, real talk, and inspiration to grow your business! Language: en Genres: Business, Entrepreneurship Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Most Change Rollouts Start at the Wrong End
Tuesday, 5 May, 2026
Dave Crysler unpacks why most change initiatives die on the shop floor and the sequence that makes them actually stick. Most rollouts answer one of three questions, sometimes two. Almost never all three, in the right order. Why, What, and How aren't just questions to cover in a kickoff deck. They're a non-negotiable sequence, and most leaders run them backwards. In this solo episode, Dave breaks down the failure mode he sees every week: a trained team that reverts in six weeks, a leader who assumes resistance, and a rollout that started with How and never circled back to Why. He walks through what each layer of the sequence actually requires on the floor, and what to do Monday morning if you've already rolled something out that didn't stick. What You'll Discover: • Why leaders consistently default to How and skip the first two questions, and the leadership-perspective trap underneath that pattern • What the Why actually sounds like when it's done well, including a real example from a $100M services business facing an AI-driven survival window • Why the What isn't the description of the new process, it's the answer to "what about me" from the operator's perspective • How to build the How with the people who have to live in it, instead of handing it down, anchored in a recent LinkedIn post that nailed the move • Why skipping Why turns the What into a mandate, and skipping What turns the How into a punishment • The exact admission script to use when you need to re-anchor a rollout that's already off the rails • Where this sequence fits with Clarity, Consistency, Accountability, and why CCA is the universal diagnostic but Why/What/How is the change-specific instrument If you've ever watched a well-trained team revert to the old way six weeks after launch, this is the episode. The fix isn't more training. It's running the rollout in the right order.
