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The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for FranchisingAuthor: Dr. John P Hayes
Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. Hes one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Cant Teach A Kid To Ride A Bike At A Seminar, and most recently Buy Hot Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise Language: en-us Genres: Business, Entrepreneurship, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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How Franchising Has REALLY Changed (And What’s Next) - With Ray Titus
Episode 85
Monday, 6 April, 2026
DESCRIPTION:Ray Titus, in an interview with John Hayes, discusses the common misconceptions about franchising, including the belief that franchises are run by large corporations. He points out that less than 1% of the approximately 1,600 franchisees under the United Franchise Group are corporate-owned. Titus talks about his family's long history in franchising and the significant changes in the industry from the pre-internet era to the current age of artificial intelligence. He emphasizes the importance of embracing technology, such as digital printing and AI, which he refers to as a ""thought partner"" that aids in decision-making processes, including acquisitions.Titus credits his father Roy's approach to risk-taking and focus on increasing the number of franchisees to enhance support and purchasing power. He also discusses the process of evaluating potential franchisees, focusing on their compatibility with the brand and their work ethic. When asked which franchise he would invest in if he were 25 years old with $100,000, he shares his choice.Titus also talks about his contribution to the Titus Center at Palm Beach Atlantic, a faith-based institution he endowed to educate students about franchising, foster career growth, and promote wider education about franchising. He underscores the importance of servant leadership, mentorship, and remaining grounded in the industry.- With Ray TitusTIMESTAMPS:02:55 The Biggest Lie 99% Of People Believe About Franchising.07:50 The One Skill That Determines If Your Business Dies Or Survives.08:45 Why A General Manager Turned White When He Saw The Future.14:20 The Brutal Reason 90% Of Franchisees Fail (It’s Not What You Think).19:10 How A Trip To The Middle Of Nowhere Inspired A Million Dollar Donation.31:10 The Fatal Mistake That Destroys 99% Of Franchise Startups.34:50 Why The University President Said A 40-Person Board Was Impossible.39:00 The One Sentence From A Warehouse Worker That Made Him Quit The Family Business.49:00 The 80-Year-Old Dad’s One Rule That Keeps A $1 Billion Empire Humble.LINKS:WEBSITE: http://franchisehotseats.com/LinkedIn: https://www.linkedin.com/in/drjohnhayes/Twitter: https://twitter.com/drjohnhayesYouTube: https://www.youtube.com/c/HowtobuyafranchiseInstagram: https://www.instagram.com/hayesjph/TikTok: https://www.tiktok.com/@johnphayesfranchisePinterest: https://www.pinterest.com/DrJohnHayes/Facebook: https://www.facebook.com/franchisehotseatpodcast
