The KAM Club Podcast - Real Talk for Key Account Managers

Author: Warwick Brown

The KAM Club Podcast is real talk for real key account managers. Cut through the BS to grow client revenue, reduce churn and build your career. Warwick Brown delivers 25 years of hard-won key account management wisdom in 15-minute episodes tackling real challenges - difficult clients, internal politics, revenue pressure. No fluff, just practical strategies you can use immediately. Sign up to the free Account-Minded newsletter: https://accountminded.me Get in touch: hello@thekamclub.com Show Notes https://podcast.thekamclub.com
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Is it Me or is it The Job? What to Do Before You Rage Quit
Episode 62
Wednesday, 4 February, 2026

It's Monday morning and you're back to hating your job. You're not burned out. You're not failing. You're just... done. Or at least you think you are.Before you polish up that LinkedIn profile, let's figure out if it's time to fall back in love with your role—or finally walk away.HIGHLIGHTS(0:00) That Sinking Feeling: Why "Is that all there is?" hits so hard when you're in sales, account management, or customer success.(2:08) Your Frustration Is Valid: Stop letting people tell you to "be grateful." Your feelings are real, and they matter.(2:31) Why You're Really Struggling: Boredom. Feeling invisible. Broken systems. Endless meetings. Moving goalposts. That creeping sense you've outgrown the place. We break down the usual suspects.(7:47) Wait—Is Your Job Actually Amazing?: Real impact. Strategic influence. Skills that travel. Money on the table. Let's not forget why you took this gig in the first place.(12:57) The Question You Should Be Asking: It's not "Should I quit?" It's "Have I actually tried everything to make this work?"JOB BITTERNESS WARNING SYSTEM(13:34) Where Are You on the Bitterness Scale? Before you can fix anything, you need to know how deep you're in. Four stages—catch yourself early and you can turn it around.(13:50) Stage 1 – Boundary Collapse: Work follows you home. You're checking emails at dinner, waking up at 3am worried about clients. Your boundaries are broken, but this is totally fixable.(14:18) Stage 2 – Venting Becomes Identity: Complaining is now your default setting. Friends change the subject. Your partner's eyes glaze over. You're becoming "that person who hates their job."(15:10) Stage 3 – Emotional Dysregulation: Your fuse is gone. Small things set you off. You're irritable before you even get to your desk. You're running on empty and it shows.(15:55) Stage 4 – Victim Mentality: Nothing is ever your fault. You've stopped looking for solutions—just validation that everything's broken. This is the danger zone. Time to make a move.RE-ENGAGE FRAMEWORK(17:52) Layer 1 – Stop the Spiral: How to reset your mindset and quit feeding the negativity monster. Shift from victim to strategist.(21:33) Layer 2 – Shake Things Up: Challenge yourself. Learn something new. Remember what it felt like to be excited about your work.(24:20) Layer 3 – Cut the Dead Weight: Energy vampires, pointless meetings, soul-crushing admin—time to audit what's draining you and ditch it.(27:49) Layer 4 – Design Your Next Move: Five types of change you can make. Spoiler: quitting might not be the answer.NEXT STEPSGet honest about your bitterness level. Boundaries slipping? Complaining to anyone who'll listen? Snapping at colleagues? Full victim mode? Name it so you can fix it.Do a drain audit. Grab a pen. List everything you did last week. Mark each one: energy boost or energy suck? Does it actually matter? Then ruthlessly cut, delegate, or automate the garbage.Tackle the thing you've been dodging. That awkward conversation. That skill you keep meaning to learn. That AI tool everyone's using except you. Pick one. Do it this week.Get specific about what's broken. Is it your role? Your boss? Your accounts? The company culture? Your entire career path? You can't fix "everything sucks." Give yourself 90 days. Make changes. See if they stick. No rash decisions. No dramatic exits. Just a real experiment.If you leave, leave clean. No bridge-burning. No truth bombs in the exit interview. Walk out with your reputation intact.RESOURCES⁠⁠The Re-Engage Framework (Full Breakdown)⁠⁠ – All four layers with step-by-step action plans⁠⁠The KAM Club Newsletter⁠⁠ – Weekly strategies delivered straight to your inbox⁠Career Dreamer⁠ - a fun tool from Google that uses AI to help you imagine career possibilities.Want more strategies like this?Join ⁠⁠The KAM Club⁠⁠—a global community for key account managers packed with training, templates, coaching, and expert playbooks to help you grow accounts with confidence.