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#PaxEx PodcastAuthor: Runway Girl Network
Airline passengers are mobile, social and vocal! And airlines know they must keep pace with the demands of these tech-savvy, always connected travelers in order to stay relevant. Hosted by industry expert Mary Kirby and aviation veteran Max Flight, the #PaxEx Podcast takes a studied look at how the airline passenger experience is quickly evolving. Featuring interviews with thought leaders in the space, the #PaxEx Podcast addresses everything from the latest changes to loyalty programs, airport services and amenities to innovations in onboard seating and interiors, inflight connectivity and entertainment and the overall cabin environment. Plus, well look at how social media, multimedia marketing and mobile applications are having a profound impact on #PaxEx. Language: en Genres: Business, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Podcast 074: Ready to fly, but has COVID reset PaxEx expectations?
Episode 74
Thursday, 11 March, 2021
In this episode, co-hosts Max Flight and Mary Kirby consider whether the aviation industry is poised for a faster-than-expected recovery given the extraordinary pent-up demand for air travel. They discuss IATA’s latest survey, which suggests that people will fly once they receive the COVID-19 vaccine.But has the pandemic reset our passenger experience expectations?Next, Cathay Pacific’s decision to let first and business passengers remove their masks when sleeping in the lie-flat position has generated a mixed response from readers. Some reckon that it makes common sense, others see it as classist and unfair. Mary and Max explore both sides of the argument.Finally, aviation seems to be largely in agreement that, in a post-COVID world, its eco-credentials must improve. Myriad new ideas have been tabled to date including new turboprops, blended wing body aircraft, hybrid electric aircraft, plus new turbofans and synthetic fuel, not to mention exploratory studies into hydrogen-powered aircraft. A former executive for Pratt & Whitney, Max shares some insight into the challenges of going green, and some of his favorite ideas.
