(Re)thinking insurance

Author: WTW

In (Re)thinking insurance we discuss the issues facing P&C, Life, and composite insurers around the globe, as well as exploring the latest tools, techniques and innovations that will help you to re-think insurance.
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Language: en

Genres: Business, Management

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The hidden costs: Unpacking legal system abuse in the U.S. insurance market
Episode 1
Tuesday, 20 January, 2026

In this episode of (Re)thinking Insurance, Rafael Costa is joined by Dale Porfilio and Joey Daryanani to explore legal system abuse within the U.S. insurance landscape. The experts explain it as practices that unnecessarily inflate costs and prolong claim settlements, ultimately impacting policyholders. The discussion highlights how trends like "nuclear verdicts" and aggressive litigation are driving up premiums across various insurance lines and make it challenging for actuaries to predict future losses. Looking ahead, the conversation explores proactive mitigation strategies, including the strategic use of AI for claims processing and the crucial role of consumer education in fostering awareness around this pervasive issue and its financial implications.