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The Turndown: The Podcast for HoteliersAuthor: Cloudbeds
Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In The Turndown, host Sebastien Leitner of Cloudbeds chats with hospitality executives and industry leaders about their latest challenges and breakthroughs, the inspirations and innovations that keep them going, and the life lessons that go along with working in this chaotic, yet rewarding, industry. Language: en Genres: Business, Management, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Simone Puorto: The hotel industry does not need more software
Episode 17
Thursday, 16 July, 2026
Hospitality futurist Simone Puorto joins The Turndown to challenge the hotel industry’s obsession with buying more technology. He argues that hotels do not need another layer of software, but fewer disconnected systems, better data, and a clearer understanding of where technology genuinely improves the guest and employee experience. The conversation explores key subtopics, including: AI and its real impact on hospitality Hotel tech overload and system fragmentation The future of search and booking Why some properties may benefit from simplifying their tech stack Follow Simone Puorto: Linkedin Hospitalitynet Sign up for Simone's newsletter YouTube Related reading: AI hotel management software: Why connected data matters more than features PMS integrations: What they mean for hotels in 2026 Guest profiles: The foundation of personalized experiences
