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The Smart Communications PodcastThe Smart Communications Podcast is a useful resource for all nonprofit leaders looking to boost their communications chops on the go. Author: Big Duck
The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organizations voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofits mission. Language: en-us Genres: Business, Marketing, Non-Profit Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Episode 209: How can we build trust, bridge divides, and engage communities?
Wednesday, 15 April, 2026
How can nonprofits connect more meaningfully with the people they serve during times of deep division and declining trust? Farra Trompeter, co-director, talks with Doug Hattaway, president of Hattaway Communications, and Erica Pelletreau, founder and CEO of The Pelletreau Group, about the science and strategy behind building trust, bridging divides, and fostering real community engagement. Drawing on the Trust Playbook developed for The Communications Network, they share practical insights on addressing misconceptions, using plain language, and designing communications that prioritize listening, relationships, and shared goals.
