MSP Mindset with Damien Stevens

Author: Damien Stevens

Host Damien Stevens (CEO of Servosity) gives a front-row seat to MSPs who refuse to play small. MSP Mindset dives deep into what truly elevates an MSPnot just technology, but leadership, mindset, and strategy. Through our mission to interview 100 of the worlds top-performing MSPs, were uncovering the habits, bold decisions, and mindset shifts that drive real growthwithout burnout. No fluff. No theory. Just the stuff that works.
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Language: en

Genres: Business, Entrepreneurship

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Leading 100+ People Across 5 States
Episode 162
Thursday, 12 February, 2026

Never recover alone - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUvIn this episode, Damien sits down with Hank Dallam, CEO of NetGain Technologies, to unpack how he's uniting legacy systems, decentralizing operations, and deep-rooting culture under one cohesive mission. From private equity pressures to rebuilding client success and leading through change, Hank shares leadership lessons beneficial for all MSPs.Chapters:0:00 - Intro6:23 - Figuring out where they were as a company15:52 - From leading a MSP of 30 to 11021:45 - Leading people over 5 timezones29:23 - PE doesn't have to be bad40:19 - What AI is doing for them52:22 - MSP Titan Questions Connect more with Damien and Hank:Damien: https://www.linkedin.com/in/dstevensHank: https://www.linkedin.com/in/hankdallam/📺 Watch on YT: https://www.youtube.com/@mspmindset