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The AI in Business PodcastAuthor: Daniel Faggella
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise Language: en Genres: Business, Management, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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What It Actually Takes to Trust an AI System Running on Its Own - with Yogesh Bhagat of CVS Health
Monday, 2 November, 2026
Customer-facing AI agents often stall between pilot and production, held back by governance overhead and run costs that break the business case. In this episode, Yogesh Bhagat, Vice President of Digital and Technology at CVS Health, explains how autonomous agents earn the right to operate without human oversight by proving consistent, measurable behavior. He discusses validating a shared development platform instead of every agent, pairing small language models with larger judge models to control cost and latency, and giving a small group of customers the full AI experience before optimizing for containment. Learn the exact strategies we use to help leading AI brands and startups connect with their ideal enterprise AI buyers, visit: emerj.com/AD1
