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Watch This Space PodcastAuthor: Jon Arnold
The podcast about future of work, communications technology and business transformation. Two analog guys searching for the soul of technology in a digital world. Comments? Suggestions for new episodes? Wed love to hear from you. www.jarnoldassociates.com/contact Language: en Genres: Business, Management, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The AI Revolution - Are We at the Beginning or the End? Reflections on Analyst Events from Zoom and Verint
Episode 73
Tuesday, 4 June, 2024
With AI moving so quickly - yet without much ROI to speak of – it’s fair to ask if we’re at the beginning or the end with this revolution. For this episode, Jon shared insights from recent events with Zoom and Verint – two companies going all-in with AI. Both are aiming high, solving problems that only AI can handle, and we explore the bigger picture as to whether they will succeed. While they seem to be on the right track, there may be limits to how much automation workers and customers really want, making this another Watch This Space topic. Find out for yourself by checking out our June podcast.