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The Site ShedAuthor: Matt Jones - Helping Tradies Build Smarter, Scalable Businesses
The Site Shed is a global podcast for tradies and trade-based business owners, designed to educate and inform around the topics that matter most in running a business. Hosted by former plumber and digital agency owner Matt Jones, the podcast covers real-world conversations on apprenticeships, marketing, systems, technology, hiring, leadership, and more all tailored to the trades. Each episode features practical insights, honest lessons, and expert guests from across the industry. Whether you're a plumber, builder, electrician, landscaper, or any hands-on business owner, you'll find ideas and experiences you can apply straight away. If you're ready to work smarter, not harder, The Site Shed offers tools, ideas, and perspectives to help your business move forward. Language: en-au Genres: Business, Entrepreneurship, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Stop Wasting Good Leads With a Poor Sales Process | ft. Ben Wright | Ep. 495
Episode 495
Tuesday, 21 April, 2026
🫱🏻🫲🏼 Book a Free Strategy Call with Tradie Web Guys: https://tradie.wiki/tssytHow many good leads are slipping through the cracks in your trade business because of a weak sales process?In Episode 495 of The Site Shed, Matt Jones sits down with Ben Wright to unpack why so many trade businesses waste perfectly viable leads through a weak sales process. From slow response times and poor follow-up to inconsistent quotes and missed opportunities on site, this episode digs into the practical gaps that quietly kill conversions and how you can correct them.Key chapters00:00 - Introduction00:44 - Welcome Guest Ben Wright03:12 - Building Trust through Content08:22 - First Impressions and Presentation11:30 - Analyzing the Sales Process14:41 - The Sales Success Framework18:52 - Lifetime Value and ROI25:24 - Avoiding Fat Cat Syndrome32:05 - Scaling Beyond Referrals34:14 - Allocating Budget for Marketing38:32 - Small Changes, Large Impact42:55 - Optimizing the Customer Journey46:42 - Training Teams for Upselling53:21 - Embracing Change and AI01:00:08 - The Importance of Coaching📲 Watch On YouTube! https://youtu.be/wOPk8k22eJILinks mentioned in this episode:Stronger Sales Teams: https://www.strongersalesteams.comConnect With Ben Wright:Website: https://www.strongersalesteams.comInstagram: https://www.instagram.com/strongersalesteamsFacebook: https://www.facebook.com/profile.php?id=100092201545034Linkedin: https://www.linkedin.com/in/coachbenwright/Podcast: https://open.spotify.com/show/0503Mx6cuIKdgW9qaUvmSf?si=c2918891d2ec4cb0CONNECT WITH THE TRADIE WEB GUYS!Website: https://www.tradiewebguys.com.au/YouTube: https://www.youtube.com/@TradieWebGuysOfficial?sub_confirmation=1Facebook: https://www.facebook.com/TradieWebGuysOfficialInstagram: https://www.instagram.com/tradiewebguys/LinkedIn: https://au.linkedin.com/company/tradie-web-guysMatt’s LinkedIn: https://www.linkedin.com/in/iamthemattj/ If you enjoyed this podcast, please take a moment to leave us a review:⭐ https://lovethepodcast.com/TheSiteShedLove the audio version of this podcast? Subscribe to the link below:⭐ https://followthepodcast.com/TheSiteShed#podcast #thesiteshed #tradiewebguys Your Next Step:Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.👉 Join free and grab your next growth tool here: https://tradie.wiki/podFollow The Site Shed:Facebook: The Site ShedInstagram: @thesiteshedLinkedIn: Matt JonesWebsite: thesiteshed.comYouTube: @TheSiteShedIf you enjoyed this podcast and the series, please take 5 minutes to leave us a review:⭐ https://lovethepodcast.com/TheSiteShedLove the audio version of this podcast? Subscribe to the link below:⭐ https://followthepodcast.com/TheSiteShed
