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Evolving Business MindsAuthor: Andy Silvius
Welcome to "Evolving Business Minds", formerly known as "Resourceful Agent Radio Show." In this podcast we deep dive into the entrepreneurial journey, uncovering the real stories behind successful business owners. Each episode, join us as we explore the challenges, triumphs, and innovations that have shaped today's business landscape. From the initial spark of an idea to the complex realities of growth, adaptation, and sustainability, our guests share their firsthand experiences and the lessons learned along the way.This podcast is more than just success stories; it's a roadmap for resilience, a collection of strategies for overcoming obstacles, and a celebration of the dynamic nature of business. Whether you're at the helm of a thriving enterprise, in the trenches of your first startup, or somewhere in between, "Evolving Business Minds" offers valuable insights into building and refining the systems and processes that lead to success.Tune in to "Evolving Business Minds" for inspiring conversations, practical advice, and a community dedicated to the continuous evolution of business wisdom. Join us as we navigate the complexities of the business world together, transforming challenges into opportunities for growth.Be sure to subscribe and enjoy! Language: en-us Genres: Business, Education, Entrepreneurship, Self-Improvement Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Boosting Client Loyalty through Effective Communication with Andy Silvius | #132
Episode 132
Tuesday, 13 August, 2024
Learn how to avoid common mistakes in business communication to ensure client satisfaction and successful interactions. Improve your communication skills today!Can poor communication really cost you clients and even tarnish your business reputation? This episode uncovers the indispensable value of effective communication in retaining clients and fostering success. We’ll walk you through how putting yourself in your client's shoes can revolutionize your service delivery. By prioritizing communication, you plug gaps in your service and potentially outperform other investments like marketing. Through sharing personal experiences and observations from other business owners, you’ll see firsthand the transformative power of clear, consistent client interactions.We don’t just talk about the problem; we offer practical solutions. Learn five actionable steps to elevate your client communication—from auditing current practices to understanding the customer journey and enhancing touchpoints. Discover the importance of setting clear expectations and regularly updating clients to boost satisfaction and loyalty. We also delve into the benefits of implementing a customer success role, automating notifications, and training your team effectively. To make things even easier, we provide a downloadable checklist to guide you through these steps, ensuring your clients remain happy and your business thrives.Get a copy: Client Retention Assessment for Business OwnersEpisode Sponsored by: Olive Branch Bookkeeping, Inc Message from our sponsor: A profitable business needs a tailored financial solution for growth. Understanding your needs and what matters most to you is our #1 priority. We have put together a bookkeeping service that will allow you to take control of your business and future growth. 📲 Schedule a discovery call with Olive Branch Bookkeeping, Inc here: https://calendly.com/caryn-23/discover_conversation Evolving Business Minds podcast links: Listen on Apple: https://podcasts.apple.com/us/podcast/evolving-business-minds/id1498316242 Listen on Spotify: https://open.spotify.com/show/0Qqiizmt3UzcbQM9EJFViw?si=cJSjUhPMTSqS5tH0z7SkUg Links to connect with Andy Silvius: Follow on Instagram: https://www.instagram.com/andysilvius/ Follow on Facebook: https://www.facebook.com/ResourcefulAgent/ Follow on Linkedin: https://www.linkedin.com/in/andrewsilvius/ Follow on TikTok: https://www.tiktok.com/@andysilvius?lang=en Follow on X: ...
