Behind the Growth

Author: mobileLIVE

Not everyone makes the news. But behind every growth-driving experience, product, and transformation are experts who shaped the outcome.Behind the Growth is a podcast for digital leaders and those aspiring to become one.Each episode celebrates remarkable individuals, and our candid conversations focus on their struggles, wins, and lessons learned you wont find anywhere else.
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Language: en-ca

Genres: Business, Technology

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Zamina Walji on Blending Innovation with Operational Discipline
Episode 73
Wednesday, 28 January, 2026

Zamina Walji, VP Growth Businesses at EQ Bank, joins host Imran Mian on Behind the Growth to talk about how she builds scalable systems, accountable teams, and a culture of innovation inside one of Canada’s most forward-thinking digital banks. Drawing from her experience across consulting, retail, and financial services, Zamina explains how customer obsession remains her constant growth driver. She describes the balance between structure and speed, how accountability, process, and standardization enable agility rather than slow it down, and why involving risk and compliance early helps teams move faster with confidence. The conversation dives into how EQ Bank uses AI as a practical growth lever, applying it to customer experience, underwriting, marketing, and compliance. Zamina shares her focus on next-phase innovation—AI-powered lead generation and automation that scale responsibly without losing sight of human judgment and customer value. She also talks about leadership and culture: hiring people who thrive in both startup and enterprise environments, setting bold goals that unlock creativity, and maintaining clarity in decision-making. Her approach for navigating transformations offers a grounded view of how to blend innovation with operational discipline, and how to keep customer experience at the centre of it all. Zamina also explores: - When risk and compliance drive growth - Accountability as a path to scale - Where AI delivers true business value - Building teams for speed and depth - Focus as a leadership advantage Visit mobilelive.ca/podcast to learn more about each guest and read key insights for every episode.