The Customer Class

Author: Laurence Vincent

A podcast by Laurence Vincent about the people every business must find and keep.
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Language: en

Genres: Business, Management, Marketing

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Simplifying Innovation
Episode 6
Monday, 19 October, 2020

Innovation gets a lot of press in the service of new products, but it is also a critical means to improving customer experiences and customer profitability. Christine Mauro, Director of Innovation at Saleforce shares insight on how to innovate through simplification.