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The Growth ExchangeThe Growth Exchange Podcast, your go-to source for insights, stories, and strategies from industry colleagues to help you grow and succeed. Dive in and discover the secrets to personal and professional growth today! Author: SCHMACK
The Growth Exchange Podcast, your go-to source for insights, stories, and strategies from industry colleagues to help you grow and succeed. Dive in and discover the secrets to personal and professional growth today! Hosted on Acast. See acast.com/privacy for more information. Language: sv Genres: Business, Management, Marketing Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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James Tilby-Jones
Friday, 13 June, 2025
In this episode, we sit down with James Tilby Jones, Solutions Consultant at Braze, to explore the evolution of CRM into customer experience management. James shares his journey from event marketing to helping brands unlock the power of data-driven, personalized engagement. We talk about the rise of loyalty programs, the impact of AI on marketing, and how even small brands can build meaningful customer connections at scale. He also gives us a sneak peek into Braze tools like Canvas, Liquid Assistant, and the upcoming Project Catalyst. If you’re into marketing, tech, or just curious about the future of personalization, this one’s for you. Hosted on Acast. See acast.com/privacy for more information.