The Grid The Grid is a podcast about email, communication Author: SendGrid The Grid is a podcast about email, communication strategy, the tech industry, and scaling your business. Tune in as SendGrids CMO Scott Heimes interviews our customers, our employees, and industry thought leaders. Be a guest on this podcast Language: en Genres: Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it Get all podcast data

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Bill Macaitis on Customer Centricity, Brand Campaigns, and SaaS
Wednesday, 1 November, 2017

While at SaaStock in Dublin, Scott snagged an interview with SaaS superstar Bill Macaitis. Listen in to the episode to hear more about Bill’s experience working at SaaS giants—Salesforce, Zendesk, and most recently as CMO of Slack, his belief in the power of NPS, how to conduct and measure brand campaigns, and more!

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