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The BeatAuthor: HLTH
The Beat, powered by HLTH, is a weekly interview series dedicated to paving a better path forward for the future of health. Each week a variety of hosts bring you authentic conversations with prominent thought leaders. Through these interviews with people at the forefront of change in healthcare, we hope to spark new ideas and encourage new collaborations among listeners. Language: en Genres: Health & Fitness, Medicine, Mental Health Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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AI at HLTH : From Paper to Performance in Healthcare Finance
Episode 381
Tuesday, 27 January, 2026
In this episode, host Sandy Vance sits down with Michael Gao, Chief Executive Officer of Smarter Technology, to explore how artificial intelligence is reshaping revenue cycle operations in healthcare. Together, they dig into Smarter Technology’s vision and the practical ways AI can help provider organizations better capture the full value of the care they deliver. Michael shares why the revenue cycle is overdue for improvement, how moving from physical to digital workflows can unlock meaningful gains, and what real-world ROI looks like when AI is applied thoughtfully. In this episode, they also talk about:Smarter Technology’s vision for using AI in healthcareWhy the revenue cycle needs modernizationMoving from manual and physical processes to digital workflowsWhat ROI looks like when AI is applied to revenue cycle operationsKeeping human oversight where it matters mostCommon documentation and workflow challenges Smarter Technology helps addressAdvice for CFOs considering AI solutionsA Little About Michael:Mike is CEO of Smarter Technologies. He co-founded SmarterDx after discovering that hospitals were leaving significant revenue and quality opportunities on the table while he was leading AI at New York-Presbyterian. Prior to SmarterDx, Mike was an Assistant Professor of Medicine at Weill Cornell and Medical Director for Transformation for New York-Presbyterian. He completed his BS at the University of California, Los Angeles, his MD at the University of Michigan, and his Internal Medicine Residency and Silverman Fellowship for Healthcare Innovation at NewYork-Presbyterian/Weill Cornell.
