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Torbay Hospitality PodcastAuthor: Torbay Hospitality
Weekly news, interviews, and updates about what's occurring in the world of hospitality in Torbay, Devon. Brought to you by show sponsors Konsileo Insurance Torbay and Teignbridge, Churchill Private Finance, Treat Marketing, and engineered by Flow Motion Studios. Language: en-gb Genres: Places & Travel, Society & Culture Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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S5 E17: Leading the Way: Dale Triffitt on Building Better Hospitality Teams in Torbay
Episode 17
Tuesday, 1 July, 2025
In this episode of the Torbay Hospitality Podcast, we sit down with Dale Triffitt, founder of Groberri, leadership trainer, HR consultant and former HR lead at Mercure and Ibis in Paignton. Dale shares how better workplaces lead to better service, and how hospitality leaders in Torbay can build confident, resilient teams even in the face of seasonal pressure.We discuss:The reality of HR and leadership in a seasonal resort townWhy recruitment and retention require different approachesHow to turn promising team members into outstanding managersStrategies for managing morale during peak summer surgesThe conversations every hospitality manager needs to get better atPlus, Dale shares details of his free HR Starter Kit, packed with templates and tools to support busy managers! This kit including contracts, checklists, return to work forms and more.Free Resource👉 Get Dale’s HR Starter Kit – worth over £250 – free at groberri.co.ukhttps://www.groberri.co.uk/hr-services/free-hr-and-leadership-guides-and-templates/Connect with Dale:Website: groberri.co.ukLinkedIn: Dale TriffittRemember to leave us a 5-star rating and follow Torbay Hospitality on Instagram, Facebook and right here so you don't miss a thing!
