The Pursuit of Health Podcast

Author: Dr. Eric Fethke

The Pursuit of Health is a weekly podcast dedicated to a thorough exploration of the American Healthcare System at a critical time in our nations history. The podcasts creator and host, Dr. Eric Fethke, is a pediatric cardiologist and educator trained at Columbia University, with over 25 years of experience practicing medicine. Students, professionals, and everyday people alike are invited to learn from guest experts who are pursuing groundbreaking work to improve America's health. Join us on our journey towards a better healthcare!
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Language: en-us

Genres: Health & Fitness, Medicine

Contact email: Get it

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Ep105: Lost in Translation: How Better Communication Can Transform Insurance Denials and Healthcare Delivery w/ Dr. Jennifer Bute
Friday, 26 June, 2026

A conversation with Dr. Jennifer Bute What small changes can we make to improve our healthcare system?For Dr. Jennifer Bute, it’s about improving the way we use communication - both in clinical settings, in training, and particularly: in health insurance denials.Dr. Bute is a professor of Communication Studies at Indiana University, Indianapolis, who studies how people navigate health challenges through communication.After her son was repeatedly denied surgery, she realised the scope of this issue: unclear terminology from insurers, arms-length appeals processes, and exclusionary time commitments.The toll is psychological, practical, financial… we don’t need to accept this reality.—We spoke about her lived experience of receiving a denial, how that ignited her mission, her experience using communication and translation to enhance healthcare delivery, how patients can better support and educate themselves during denial situations, and why she ultimately believes it’s time for change.Follow me on Instagram and Facebook @ericfethkemd and checkout my website at www.EricFethkeMD.com. My brand new book, The Privilege of Caring, is out now on Amazon! https://www.amazon.com/dp/B0CP6H6QN4