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The HOA Pros PodcastThe HOA Pros podcast is about professionals in the HOA industry. Author: HOA Pros
Learn from the vast experience of real-life community association professionals. We aim to entertain and educate the masses on HOA's and the professionals that serve them. Language: en Genres: Business, Business News, News Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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#223 - Guillermo Amador Sr., CCIP & Luz Veloz, CCIP
Sunday, 22 February, 2026
This episode is all about security, strategy, and building something from the ground up. We sit down with Guillermo Amador Sr., CCIP and Luz Veloz, CCIP, owners of Customized Guard Services, to talk about their incredible ownership journey — how they worked their way up in the industry and ultimately became business owners. Their story is a true ground-up success story built on grit, leadership, and vision. We dive into: 🔹 How a modern Camera & Command Center supports HOA communities 🔹 What boards and managers should actually expect from their patrol/security vendor 🔹 Their unique hiring process and how they’ve achieved an impressive 90% colleague retention rate They also share heartfelt gratitude for industry partners who have supported and inspired them along the way: ✨ Marla Fernandez – Action Property Management ✨ Rich Crane – PMP ✨ Sheridan Thomason – Action Property Management Tune in for an inspiring conversation about ownership, accountability, culture, and raising the standard in HOA security. Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio: https://www.fentongrant.com Gold: https://www.propertycleaningexperts.com https://www.splashplumbing.com https://www.hoamailers.com https://www.themarchgroup.com Silver: https://www.reservestudiesinc.com https://www.purposeroofs.com https://www.southerncrosspc.com https://www.alansmithpools.com https://www.votehoanow.com
