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What The Fraud?Author: Sumsub
Join Thomas Taraniuk in hosting leading minds from the world of AI, fintech, crypto, iGaming, and more. This podcast dives deep into the most pressing issues surrounding digital fraud in business. Each episode dissects key fraud-related issues that companiesboth big and smallface today. From deepfakes and identity theft to money mules and forced verification, What The Fraud? is where digital fraudsters meet their match.This is THE podcast for comprehensive, actionable, and up-to-date information on fraud. Listen in to reveal what you can do to protect yourself and your business.Don't want to miss an episode? Follow the show now.CREDITSFrom Sumsub and This Is DistortedPresented by Thomas Taraniuk, SumsubProduced by Faye Lyons-White, This Is DistortedEditor - Dave Reilly, This Is DistortedExecutive Producer - Alex Jungius, This Is DistortedExecutive Producer - Mila Varavina, Sumsub Hosted on Acast. See acast.com/privacy for more information. Language: en Genres: News, Tech News, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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Gaming the System: The Rise of First Party Fraud
Tuesday, 28 April, 2026
“What happens when the fraudster isn’t a stranger… but your own customer?”Fraud Prevention Course: https://sumsub.link/2qiBusinesses spend millions verifying identities, onboarding users, and preventing external attacks. But one of the fastest-growing threats now comes from inside the perimeter: legitimate customers exploiting refunds, disputes, chargebacks, subscriptions, and reimbursement systems for personal gain.Our special guest this week is Richard Bromley, Head of Fraud and Disputes Risk at Monzo Bank. Drawing on years of experience at the sharp end of fraud prevention, Richard explains why first party fraud has become one of the most misunderstood and underestimated risks facing banks, fintechs, merchants, and payment providers today.From false scam claims and refund abuse to subscription traps, social media “hacks,” and organized criminal groups exploiting reimbursement schemes, this conversation explores how customer fraud is evolving from opportunistic behaviour into a scalable criminal model.We also examine why the term “friendly fraud” is dangerously misleading, how businesses can distinguish genuine victims from dishonest claimants, and why behavioural signals, machine learning, investigator expertise, and cross-industry collaboration are now essential to staying ahead.Sumsub's Website: sumsub.comSumsub's LinkedIn: linkedin.com/sumsubSumsub's Instagram: instagram.com/sumsubcomSumsub on X: x.com/SumsubcomSumsub's YouTube Channel: youtube.com/@sumsubcomThomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniukRichard Bromley on LinkedIn: linkedin.com/in/richard-bromley-ica-dip-fcp-4b559a4a/ Hosted on Acast. See acast.com/privacy for more information.
