TiPS Today in Public Safety with Fletch

Author: fletch911

Welcome to TiPS: Today in Public Safety! Stay informed. Stay prepared. Stay connected. TiPS: Today in Public Safety delivers the latest insights in Next Generation 911 (NG911) and public safety technology, helping you navigate the innovations transforming emergency response. Hosted by Mark J. Fletcher, ENP (Fletch), a leading expert with 14 U.S. patents, each episode dives into real-world trends in NG911 implementation, interoperability, cybersecurity, and emergency communications strategy. Published every Monday, Wednesday, and Friday at 8AM Eastern, the show brings you nearly 200 episodes of sharp, relevant, and forward-looking discussions designed for todays public safety professionals. Subscribe now at http://911TiPS.com for the updates that matter most in Public Safety communications. (Ver.26-NOV25)
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TiPS Episode 26 0114 - The Portal Problem in PSAPs
Episode 180
Wednesday, 14 January, 2026

The Portal Problem Gets Worse: Why PSAPs Are Drowning in Dashboards Portals are easy. Portals are shiny. Portals demo well. And that’s exactly why PSAPs are drowning in them. In this episode of TiPS: Today in Public Safety, we tackle a growing operational problem hiding in plain sight: dashboard overload. CAD portals. Mapping portals. Video portals. IoT portals. ALPR portals. Building data portals. Vendor portal number seventeen. Individually, each system promises better situational awareness. Collectively, they create fragmentation, cognitive overload, and workflow chaos. This episode is not anti-technology. It’s anti-fragmentation. We dig into: Why portals are so tempting for vendors and agencies How humans have quietly become the integration layer inside the PSAP Why dashboard fatigue is no longer an inconvenience, but a safety issue The difference between presenting data and orchestrating it Why “just one more dashboard” is not a modernization strategy NG911 isn’t about showing more data. It’s about delivering the right data, to the right person, at the right time, without making them hunt for it. REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ] For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ] and you can follow him on Social Media (such as X) @Fletch911 For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com