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Life Insurance Academy PodcastAuthor: Life Insurance Academy
Are you new to the life insurance sales industry?...or have you been struggling to find your footing and develop real sales growth and profitability in your career? Perhaps you are an independent agent who's gotten some traction but are hitting some roadblocks and now you are ready to take your business to the next level. The LIA Podcast is a life insurance sales show brought to you by some good guys who are really great at what they do. Not only is their focus is on agent development, sales training, performance and success, they also place an extremely high value on client care and always doing the right thing. The Life Insurance Academy podcast takes you out of the classroom and into the conversations of these top producing agents and their guests. The LIA show is a listening experience that is a complement to the on-demand e-learning training resource of LifeInsuranceAcademy.org. The Life Insurance Academy was designed by agents for agents to help address the most common issues and challenges faced by life agents. LifeInsuranceAcademy.org Life insurance academy is an online educational platform for selling final expense, term, IULs, whole life and mortgage protection insurance. It's designed for beginners in the life insurance industry who may not have any sales experience and for the veteran who simply needs to improve their game. While navigating through the life insurance academy you'll find podcasts, videos and downloadable content and supporting sales materials to help you increase your sales and manage your book of business. Inside you will learn about prospecting, leads, how to approach your clients, proven sales processes and presentations, closing techniques, client care and much more. Language: en Genres: Business, Entrepreneurship Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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The Truth About Life Insurance Chargebacks Nobody Tells You
Episode 350
Wednesday, 4 November, 2026
Life Insurance Chargebacks: The Hidden Cost That Could Destroy Your Business You wrote the policy. You got paid. But what happens when that commission gets taken back? Chargebacks are one of the most expensive—and often misunderstood—realities of the life insurance industry. And if you're not managing them correctly, they could cost you thousands of dollars, damage your carrier relationships, and even put you out of business. In this episode of the Life Insurance Academy Podcast, Roger Short and Chris Ball tackle the uncomfortable truth about life insurance chargebacks, advanced commissions, and the difference between writing business and keeping business on the books. They break down a real-world example of an agent producing $250,000 in annual issued-paid premium and explain how a 30% lapse rate could result in more than $56,000 in chargebacks on advanced commissions. But this episode isn't just about avoiding financial losses. It's about building a sustainable life insurance business through ethical sales practices, proper financial management, and genuine client relationships. In this episode, you'll learn: What chargebacks are and why they happen. The difference between submitted, issued-paid, and persistent business. Why advanced commissions aren't necessarily money you've earned. How chargebacks can impact your income, carrier contracts, and upline. Why high production numbers don't always equal a profitable business. How affordability, ethical selling, and client service help protect your business. Why opportunities (lead flow) and activity are essential to building a sustainable agency. The bottom line: It's not just about how many policies you sell. It's about how many policies stay on the books. Whether you're a brand-new life insurance agent or an experienced producer looking to strengthen your business, this conversation will challenge you to think beyond the next commission and start building for long-term success. And don't miss the next episode, where Roger and Chris dive deeper into the specific metrics and strategies agents can use to improve policy placement and persistency. 🔔 Subscribe to Life Insurance Academy for practical sales training, proven strategies, and real conversations about what it takes to succeed in the life insurance industry. #LifeInsuranceAcademy #LifeInsuranceSales #InsuranceAgents #Chargebacks #InsuranceSalesTraining













