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The Future of Insurance: Industry LeadersWelcome to Majescos Future of Insurance Podcast Series, where we tap into the expertise and experience of a variety of industry leaders, partners and influencers to give listeners access to different stories, expertise and insights about the trends that are defining the future of insurance.. Author: Majesco
Welcome to Majescos Future of Insurance Podcast Series, where we tap into the expertise and experience of a variety of industry leaders, partners and influencers to give listeners access to different stories, expertise and insights about the trends that are defining the future of insurance. Language: en Genres: Health & Fitness, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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The Future of AI is Human
Episode 122
Monday, 16 March, 2026
In this illuminating episode, Denise Garth is joined by Arvind Sontha, Founder and CEO at Kyber, to look at how AI transforms claims communication by turning unstructured claim notes into clear, empathetic, and compliant customer correspondence while preserving governance and auditability across workflows. They highlight how AI templates encode the best adjusters’ storytelling skills, close talent gaps, remove bottlenecks with coverage attorneys, and ultimately free humans from robotic tasks so they can deliver more human, empathetic service at scale.








