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Intentionally Vicarious: Having more fun than anyone else you know! - Self-Actualization - Lifelong Learning - Think About IAuthor: Todd Youngblood: Learning to have more fun than anyone else you know. - Sel
You've got a good job, you're paying all the bills, you've got awesome people in your life... Now what? What else??? What next??? How on earth do you sort through all the options of fulfilling, exciting things you COULD do? You gotta' be intentionally vicarious... Listen to in-depth stories of what other successful people are doing to reach self-actualization! Language: en Genres: Education, News, Politics, Self-Improvement Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Horrid Customer Service From AT&T (...and a secret back door)
Episode 122
Monday, 22 September, 2025
We've all had bad experiences with the nightmare of so-called "Customer Service." Not that I want to play Can You Top This, but I'd be surprised - and have tremendous sympathy with you - if you actually can top my recent interaction with AT&T. The issue I had was double-billing of $829.99 for a new iPhone 16. Here's an overview of what happened: AT&T double-billed me for an iPhone 16 I invested a total of 10 hours, 53 minutes with a 1 Chat Bot & 21 Human Chat Agents The Chat transcript is 34 pages long I abandoned an effort to call AT&T Customer Support after being cut off following 32 minutes on hold (Why would I expect the phone company to have a well-functioning phone system???) I miraculously found a place online to file a formal, legal complaint with AT&T's Office Of The President (Trust me, you want the additional info I'll provide below...)
