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Arts Management and Technology LaboratoryAuthor: Arts Management and Technology Lab
This monthly podcast explores the intersection of technology and arts management through interviews, product reviews, humorous dialogue, and more! The Technology in the Arts podcast is produced by the Arts Management and Technology Lab, a research center of the Master of Arts Management program in Heinz College at Carnegie Mellon University. The AMT Lab staff currently includes Dr. Brett Crawford (Executive Director), Lutie Rodriguez (Chief Editor of Research), Angela Johnson (Podcast Producer), B Crittenden (Technology and Interactive Content Manager), and Devyn Hinkle (Social Media and Marketing Manager). Language: en Genres: Arts, Performing Arts, Technology Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Ludus: a Ticket Selling Platform Changing the Game
Episode 4
Friday, 21 November, 2025
In this episode of the Arts Management and Technology Lab, Andrew Wolverton and Zachary Collins explore how arts-focused technology can transform nonprofit ticketing and operations, tracing Ludus's journey from a side project for a single high school musical to a nationwide platform serving more than 4,000 organizations. Collins explains how Ludus was built from the ground up around the real needs of drama teachers and community theaters, growing into an end-to-end system for ticketing, fundraising, marketing, volunteers, and concessions—while staying anchored in a people-first culture summed up by the company's core value, "Give a Shit." He reflects on navigating the COVID-19 shutdown through livestreaming and social-distancing tools, choosing the right growth equity partner, and why he believes AI shouldn't replace arts workers but instead act as a "superpower" that frees them to focus on human-centered work and shared live experiences. SHOW NOTES Andrew Wolverton Zachary Collins Link to Ludus
