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AlphaTalkAuthor: Alpha Warranty Services, Inc.
AlphaTalk is here to keep you in the loop when it comes to all things auto. From F&I to general industry updates, we've got you covered. Hosted by an industry insider, Bryan Haakenson, be sure to follow us on Instagram and TikTok. AlphaTalk is a production of Alpha Warranty Services. Copyright 2022. Language: en-us Genres: Business, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it Trailer: |
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Elevating the Independent Dealer Experience with Jill Robb
Episode 1
Tuesday, 30 December, 2025
In this episode, Bryan Haakenson sits down with Jill Robb, CMO at OttoMoto, to explore her global career and the path that led her into the automotive space. With experience spanning retail, ecommerce, banking, insurance, and advisory work, Jill shares how each chapter shaped her perspective on analytics, efficiency, and customer experience. She reflects on building and running her own businesses, working across Europe and the U.S., and why fast-moving,innovation-driven environments continue to motivate her work.Jill also offers insight into the independent dealer landscape. She discusses where outdated processes create friction and how modern solutions can meaningfully improve the buying and lending experience. Together, she and Bryan unpack lessons dealers can borrow from retail and international markets, the balance between innovation and regulation, and why simplifying processes benefits both dealers and consumers. It’s a discussion centered on finding better ways for independent dealers to evolve while still serving their communities well.
