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Facilitation StoriesAuthor: IAF England Wales
Facilitation: the art of enabling a group of people to achieve a common goal. IAF England Wales brings you a show by facilitators, for facilitators and anyone interested in using facilitation for change. We'll share guest stories, experiences and methods. Plus, we'll bring you up to date on what's happening at our Meetups. Language: en-gb Genres: Business, Careers, Personal Journals, Society & Culture Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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FS82 - Facilitating in communities with Jeffrey Marr
Episode 82
Sunday, 7 June, 2026
In today's episode, Umah is joined by Jeff Marr, founder of The Practical Philosophy Club, to unpack the unique art of community facilitation and what it takes to design unstructured, safe spaces for deep, depolarising conversation. Moving away from top-down corporate agendas, Jeff explores how his grassroots, peer-led facilitation model grew from a casual living room meetup in Mexico into a global network hosting over 800 people a week across 28 countries. They talk about: The power of the introduction and why the first few minutes are the facilitator's most critical tool for setting guidelines on airtime, monologue-busting, and vulnerability The "jam session" approach to facilitation, shifting the practitioner's role from a rigid authority figure to a light touch that trusts adults to self-moderate and navigate their own dialogue Holding space for ideological friction and practical techniques to de-escalate heated moments, calm group triggers, and help people sit with constructive discomfort The spectrum of group dynamics, from managing large groups by scaling into small, co-facilitated tables, to knowing when to let a little healthy chaos ride. Quote highlights "I think that's one of our main issues in society is that we have these echo chambers that no one's breaking out of, and our algorithms are pushing us to go further into it." "...you want to have a strong frame of reality and a sense of confidence in yourself, so that you can hear." "We've had several people who, we could call them say problematic, right? Like a little bit quick to anger easily triggered these type of things. And I have seen them blossom... they're able to hear all these opinions without getting triggered anymore so it's been beautiful to see that." Links Today's guest: Jeffery Marr — Practical Philosophy Club Founder https://www.practicalphilosophy.club & https://www.linkedin.com/in/practicalphilosophyy/ To join a Practical Philosophy Meetup in a country near you, head to: https://www.practicalphilosophy.club/practical-philosophy-locations/ Today's host: Umah Ganeshalingam — Change and Transformation Advisor and Facilitator https://www.linkedin.com/in/umah To find out more about Facilitation Stories and the IAF England & Wales Chapter: 🎧 https://facilitationstories.libsyn.com/ 📧 podcast@iaf-ew.co.uk 🌐https://www.iaf-world.org/site/chapters/england-wales Transcript: Umah: Hello, and welcome to Facilitation Stories. This podcast is brought to you by the England and Wales Chapter of the International Association of Facilitators, also known as IAF. My name is Umah, and today we're going to hear about "Facilitating in Communities". In August last year, I went to Toronto and joined a meetup where I had the most wonderful time. Today's guest is the architect of that experience, Jeff Marr. He is the founder of the Practical Philosophy Club, a charity that has sparked deep discussions in communities in over 28 countries. Jeff, welcome. Welcome to the show. Jeff: Thank you, Umah Umah: So first off, I wanted you to tell our listeners a little bit about Practical Philosophy Club, what it means to you, and why you started it. Jeff: Practical Philosophy is mostly the opportunity for us to have deep discussion. We started post-COVID-ish, so 2021, at the very end of it, going into 2022, and people were hungry for conversation. And so that was more or less how it got started. And then over the last little while, it just grew exponentially more or less, and it took us about two years to set the foundations, figure out what it was that we even believed in. What were we trying to even do here? I'm a big fan of philosophy, and I wanted to have a space where people could talk. I think that what we need is more transparency and honesty and less polarisation in the world, and so that's through a roundabout fun way, enjoyable way. We're putting people into a room who have all these different opinions, all these different thoughts, and they're able to communicate with one another. And on social media and in traditional media, they would more or less consider themselves enemies. But then you get people who have very different political beliefs, and they realise they have a lot more in common. We aren't enemies to one another. I really like to see people think things through, and it's an opportunity to go deep into a conversation, both very logically, but also in the esoteric sense. I'm also a big fan of self-development, too. A lot of people, they're not necessarily open to self-development because it has a bad rap. But they come to Practical Philosophy 'cause, like, yeah, I do the practical aspect of it, and it does help people with whatever they're going through, even though they're learning different ways of thinking about situations in their life without directly confronting. And through that exploration of that topic, maybe it'll unlock different insights. Umah: You've got Practical Philosophy Club in all those different countries, and a lot of the facilitation is happening in communities where there's different cultures, different socioeconomic backgrounds, and every week everyone's talking about the same topic, and you've set that up for a reason, haven't you? Jeff: It was an accident. Umah: It was an accident! Jeff: Yeah! Umah: Tell me then, how was it an accident? Jeff: I just tried to have a meetup in my living room in. I was living in Mexico, so I just hosted a meetup, and I didn't really know how it was gonna go. The first one was just me reading quotes off my laptop and so then through iteration, it became what it became. I wasn't familiar with any facilitation, so we built it from the ground up. And then as we've gone, we've found different organisations that are doing good work and trying to see if there's anything that we can implement through our processes. The reason it happened by accident is just 'cause I was in Mexico, but I'm from Canada. Umah: Yeah. Jeff: And then we opened one in Canada. We needed to learn how to figure out how to run these and how to make them survive and how to make them thrive. And then we also moved to Valencia in Spain, and then we tried it there and it worked. And so after that, it took on a life of its own. So it wasn't really the intention. It was just meaningful. Philosophy's nerdy, and I was mostly confused for a long time. Why are people even showing up? Why are people coming to this? When we opened our first one in Vancouver in the west end of Canada, this guy came up to me and he was like, "This is very brave to call it philosophy. If you would call it deep conversations, maybe more people would come. People don't like philosophy." I was like, "Yeah, that's fair, but I personally love philosophy as a basis of everything that we are. And so if we can, I guess, reinvent the idea of what that means because I don't like the academia version of philosophy necessarily. I don't hate it, but like it's not accessible to a lot of people. How do we introduce this idea that philosophy is a way of critical thinking and figuring things out for yourself and, say they're stressed about work. This is just my opinion, but we can't rely on authority figures because things are changing so much. And so how can we indirectly help people understand that whatever your conclusions are gonna be, they're gonna have to be your conclusions because we can't rely on the government to tell us, "Oh, this is the direction to go. Go to school, go to university, get a job." It's, that's not necessarily an option, so how can we help build that together, but then as well have this community of very unique type of person who comes every week, and you get to meet some very cool people there through it. Umah: And so to build that community and have people meet others and connect in a meaningful way, you have facilitators who obviously don't lead the conversation, but, um, you have them there so that they can set the guidelines, set the scene, and ensure that good, deep discussions take place in all these different cultures around the world. And so the facilitators, they mostly do that through the introduction, right? It's quite important to you, so could you tell me why? Jeff: Yeah. The introduction the most important part, and that was again, something I didn't realise until my friend Susanna in Playa del Carmen in Mexico, she was the one who showed me that introduction sets the tone for when we split into different groups for how people are supposed to behave within this space, and our guidelines that we have is mostly like no side talk, right? Give people realm where they can speak. We want you to share your story. We want you to be as vulnerable as you're comfortable to be, but also just be aware of how much it is that you're talking. How much of your story are you sharing? Are you on a 15-minute monologue? So keeping in mind that it is a group conversation. You just share these things at the beginning because although they're guidelines, they're not hard rules, it's something that we believe helps make the conversation better. We're not here to just hear how smart and cool I am. We're here to hear new perspectives, and we want everyone to have that opportunity. We have been trying to figure out how we can do that without even having a host, and I think we will always need someone to start it up. Our Mississauga group, which is a city outside of Toronto, they've got a pretty big group, and people come consistently, but there's one main guy who gives the introduction. But if, if he can't make it, we want it to be as minimal words as we can make it to set the tone. Anyone can do this. Umah: You've got the guidelines, and you've got really good introduction on how to set the session up and that's really helpful for someone who's quite interested in doing this. Not everyone is necessarily needing to be a professional to facilitate. It's not always necessarily a qualification. Sometimes it's a skill that you can practice, and you can learn. Jeff: And I guess it's interesting or lucky That this was the decision that we decided to go with. Someone once told me that it's similar to a jam session. The point is to jam. You can't mess it up if we're all aligned on what we're doing here Umah: I like that. I wonder if it's a perspective thing in terms of what messing it up looks like. Has there been, for example, a time where a group's been particularly rowdy or it's been quite heated discussion, and whether you or the facilitators had to make a decision to step in? Or do you, facilitators as more of an observer and let the group go the direction they're going? Jeff: I like a little chaos. It's, it's tough. I do mostly focus on how is everyone else feeling with it. We don't wanna have a very rowdy group, so we do try to not get too lit around here. But yeah, every now and then, if it does get very heated, I'm like, "Hey guys, let's take a breath. Let's pause here for a second. Take a breath, and then we'll go back into it." So it's, generally speaking, it would be the main issue with facilitation. I do think we need certain people to lead the charge on it always. So say for the one that you went to in Toronto, right? We had 155 people last week, and so we can't have that many people at one table. So we split into smaller groups, and each group has its own semi-moderator, and there's different ways of doing that. So the Toronto group does moderators, and I think they do a phenomenal job, and they're irreplaceable by being open, and it helps to have someone, like everyone knows, okay, this is our moderator, this person's just gonna keep us on track. But then our Vancouver group, the way the host there, Shania, she said it, she's, "These are adults. They're self-sufficient, and they can manage the group on their own." That's what the introduction is for, and then they'll moderate themselves because when we give that agency to the group- Mm. Umah: How many have you got attending these sessions around the world? Jeff: Globally, we have about 800 a week. We're opening more all the time. We had one opened in Taipei in Taiwan, and then we also have another one in Vietnam, and then another one in Spain in Malaga. The goal that we're looking at is we want to put this in every city. Anyone who wants these conversations, which isn't everyone, but there is a certain subset of the population that's looking for these deep conversations, and we wanna be able to make that accessible to them. Umah: What are you hoping they come away with? For example, some people might go for one, some people might be a regular. Jeff: I believe that if anyone wants to do anything, it has to come from within. Mm. So having that awakening where they're like, "Oh, this is the direction to head." I don't believe that a guru makes sense. I'm a big fan of communication. Listening to perspectives, it helps. I don't wanna get too into politics, but say America, everyone's talking about Trump all the time, right? And so there's people who bring up Trump in a negative light every conversation, and it's annoying, and there's people who bring up Trump in a positive light every conversation, and it's also annoying. But if they can come together and instead of dogmatically thinking- This guy's good or this guy's bad. Is there a way that we can think about what he actually is doing or what's actually happening, what's deeper beyond what we're hearing in the news? If I were to long-term think of the goal, it would be a willingness to communicate disagreements or a willingness to listen to people with alternative perspectives to what we would consider normal or what we, what our immediate social circle talks about 'cause we don't want echo chambers. I think that's one of our main issues in society is that we have these echo chambers that no one's breaking out of, and our algorithms are pushing us to go further into it. Umah: For me, this is why what you do and facilitation is really important because we facilitate in corporate environments, but also in the community. It's easing people, the general public, hear perspectives that they might be either uncomfortable with or disagree on. It's helping people sit with discomfort in a safe environment where you're saying it's a discussion, it's not debate. Yes, there's politicians doing their thing, asking for votes. There's people also trying to convince someone to follow their rhetoric, say, but this isn't that. This is for the individual to open up their mind and think for themselves and put ideas together, hear different perspectives. I think it's already very impactful, but I feel the potential for these facilitated sessions with general public has so much of an untapped potential. It helps people go forwards without anger, a bit more calmly. Jeff: I'm a big fan of just being calm and not stressed, and so the more opinions that we hear that we may disagree with or that may trigger us, the less triggered we're gonna get, the more we encounter them. It's completely understandable if you hear something, like, completely outrageous. You're gonna get, like, that initial boost of, "I don't like this. I wanna defend it." But eventually I've seen over the course of this, I can hear these people verbally attacking me or saying I'm a horrendous person, and it doesn't bother me even if it feels like a personal attack on me. Can I listen and is there an actual point to what they're saying that I can actually implement within my life if we can take that away and listen to every piece of feedback? That's a little tough, though because a lot of people have some pretty interesting ideas that aren't useful, and so I would add a c- caveat in that You want to have a strong frame of reality and a sense of confidence in yourself so that you can hear. I do think you need a sense of confidence in who you are as a person, and so that would come through self-exploration. Then you can, okay, is there something worth hearing about here or something worth taking into consideration here? Umah: It's inevitable really that there's gonna be a difference of opinion in any group, even if it was the same kind of demographics. It's different experiences that people have had. Have you seen, for example, people blossom or change, their mindset change, opinions change? Have you seen that within the work you do yourself? Jeff: Yeah. We've had several people who we could call them, say, problematic, right? Like a little bit quick to anger, easily triggered, these type of things, and I have seen them blossom into more or less leaders of the community, and they're able to... Okay, they're able to make fun of themselves. They're more confident in themselves. They're able to, yeah, hear all these opinions without getting triggered anymore, so it's been beautiful to see that. I can see that it's happened within me too. I've heard all these different things. Now I have to actually explore these topics. If I'm gonna have a big mouth, I gotta be able to understand it or learn more so I can, if not change my perspective, understand deeper why my perspective is this way already. Umah: If this kept growing and there was no limit, what do you feel is exciting and keeping you going? Do you have a specific goal that you reach and be proud of and say, "Yep, I've got to this point"? Jeff: I'm not sure how familiar you are with the Dune series. Have you read it? Umah: Yeah. Okay. I've not read it. I've seen it, and I've played the game. Jeff: Oh, there's a game? Yeah, so I guess the Dune's about this sand world where there's a very valuable powder that pretty much allows for intergalactic space travel. Within that universe, there's people called truth sayers, and so they can hear if anyone's lying. It's a very hard thing to measure, but I think it would be a big win if we actually see politicians, like, nuance perspective, here's why we're gonna do this, and it's not, like, gaslighting. It's to look like we're gonna do this for the good of this community. Here's the drawbacks of it. So just i- if we can see more transparency with politicians or governing bodies and less shaming. Now society is filled with people who more or less know what lying looks like, know what these tools of manipulation that people in positions of power have been using. They're intuitively recognisable. Then people would have to govern for the purpose of the actual people, which is what we've claimed that we've been involved with. I believe, and giving the benefit of the doubt to people in positions of power, I do believe that for the most part they probably think that people aren't smart enough to handle the truth. Like that, that movie where it's like, "You can't handle the truth." Mm. There's someone very well known. Actually, he's not well known enough, but his name is Edward Bernays, and he's pretty much the father of modern public relations. And so he's the reason that we have fluoride in our water. He was Tasked from the smelting company, how do we dispose of this toxic chemical? And it's too expensive to get rid of, so he actually hired a bunch of dentists and health professionals to tell the public that fluoride is good to prevent tooth decay in children. So as a way to dispose of fluoride, they started putting it in the water, and he used public opinion. It's called manufacturing consent. If we can see through these things then hopefully the people who are doing them, they're like, "Okay, look, we're just gonna be straight up with you. This is why we're doing this." That'd be like a long-term thing, and I think it would be organic. I'm Umah: just looking at my bookshelf. There's a book called Bad Science by Ben Goldacre. Have you heard of it before? Jeff: No, I haven't? Umah: I think you might quite like that as a read. Jeff: It's called Bad Science? Umah: Yeah. I read it whilst I was at university, but it's very on topic to what you've said there. Jeff: And this is a bit of a conspiratorial rant, so I apologise for that. Umah: We enjoy that as a different conversation. Jeff: We wanna just go into a group and have a community within society. That's it. Just let me have a nice time. Umah: I like the deeper thought behind it. It is a space where you can ask the questions that you might not wanna ask in front of other people, or you wanna explore a topic further, you might want it broken down, or you just want to get an answer that you're not getting elsewhere. What are other topic headings that you've gone through and some maybe more outlandish or weird and wonderful ones, as well as the ones like empathy and loyalty. Jeff: So generally, when someone's starting a new group, we have a list of all of the topics that we've ever done with all of the jump-off points. And so I, I believe this is honestly Something beautiful, 'cause it's like a, it's this library of every topic and every question that goes along with the topic. It's an interesting thing 'cause it's not the thoughts of any one person, it's just, are these good enough questions to help you start thinking about things from this perspective of each individual topic. And so when someone starts a new group, we generally say that we have five to 10 topics that are just certified bangers. Everyone loves them all the time. Dating is one of them. But then there's also, like, how to live a good life. It's important that we figure what a good life means for us as individuals. Victimhood was always a good topic that we have. Love and hate, life and death, those are standard ones, and people really enjoy those conversations. More outlandish ones, we did the apocalypse a little while ago, 'cause a friend of mine went to OpenAI, and he worked with these guys for a week, and he's like, "Bro, we gotta start buying land. We're all cooked, and we need to figure out a plan for it. We need to move to Norway 'cause they have a system outside of capitalism." Canada would be good as well for it because, like, we're m- more or less a socialist country. We have to figure out what to do, and that's another benefit of we have a community now. You have a community of people who more or less are, like, open to meritocracy and actually, "Okay, what's the solution? Let's figure a solution to a problem," and not just a solution that looks good. The solution is we need paper straws. Who came up with that as a solution? Does it actually help, or did the paper straw manufacturing company say to do that? That was an outlandish one. We did this only in my home group in Hamilton, but we just talked about the Epstein files because that's a big one. Everyone else talked about ego. I remember when I was living in Manila, and side topic, we're gonna talk about the giant worm in Dune. The fourth book, the main character is a big worm, so let's do a philosophy meetup where we just talk about the worm. Wow, really? And, yeah, so we did that. But those are side sessions. We have a side group just for social events, so people do board games, they'll do book clubs, they'll do walks on the beach or whatever it is, 'cause one of our main things is community building. And so we would offer this space where people can help facilitate. Umah: You should really get the games then. There's a board game and the Dune II I used to play. It was a computer game. Jeff: I do love Dune. A lot. Umah: Just before we wrap up, we have a question from one of our previous guests who asks, what crossroads are you at right now? Jeff: With the organisation or just in life generally? Umah: However you like to answer. I'll leave it to you. Jeff: The crossroads within practical philosophy is we need each chapter to be self-sustaining. So the crossroads at the moment that we're looking at, every new group, like the one that we just started in Taipei, we start asking for donations right away. We want philosophy to be accessible, so it's never an actual mandatory, obligatory, you have to pay to show up. But it is an idea where we do need to be able to fund ourselves. And the situation in London, right, you're renting out the space, that costs money- Yeah and that shouldn't be entirely on you to pay. And so us as a community, if this is something that we want, then we need to be able to self-fund. That's like probably the big organisational change that will happen in the next couple weeks. We have this centralised aspect of it that, for the time being, needs to be centralised, and this whole thing started from just a whim, and so we've been learning as we go. And so we're a little bit less, say, professional in that sense. It's easy when it's $30 that I'm paying to rent out a space in Playa del Carmen, but then we're opening new ones everywhere, and I can't actually- so we have to be an actual organisation now, so we have to operate more appropriately like that. I guess personally it's just like with the AI thing, 'cause I run a business, my company makes videos. I've got over a decade of experience making videos, animated videos. If AI's taking that, do I just figure out AI video? And we are starting to move into AI video, but outside of that, do I wanna just leave video entirely and start new things? I'll probably still always be in like marketing/training and communications, but what would that look like? So I- I'm also thinking about just stuff like that with these massive changes that are coming. Umah: And now it's your turn. Do you have a question for one of our future guests? Jeff: What potential societal changes may affect you in the future that you need to look out for? Umah: Good. Thank you, Jeff, for joining us today. Jeff: Thank you for having me, Umah. It was lovely. Umah: We have reached the end of today's episode of Facilitation Stories, the community podcast of the IAF England and Wales. If you'd like to hear more about the IAF and how to get involved, please head over to our website, www.facilitationstories.libsyn.com, to make sure you never miss an episode. We are always on the lookout for new topics to discuss, so if you think there's a facilitator that we should talk to, or you would like to share what's emerging in your world of facilitation, send us an email at podcast@iaf-ew.co.uk. We hope you join us for more Facilitation Stories again soon. Until then, thank you for listening.
