The Sasuga! Podcast

Author: Helen Iwata

How do you communicate with confidence in global business? What does it take to lead effectively across cultures? Hosted by Helen Iwata UK-born bilingual leadership and communication coach based in Tokyo the Sasuga! Podcast helps business professionals strengthen their English communication and leadership skills in international settings. With 35 years of experience in Japan, including Manager of Client Communications at McKinsey & Company, Helen brings you real stories and practical techniques you can apply immediately. Designed for internationally-minded professionals, especially busy Japanese women, working in a global business environment. If you want to communicate more effectively, lead with confidence, and grow your impact, this podcast is for you.
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Language: en

Genres: Business, Careers, Education, Self-Improvement

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Episode 224 - Workplace Conflict: Why Your Natural Response May Be Causing Unnecessary Stress
Episode 224
Monday, 29 June, 2026

Do you ever have disagreements at work? Different ideas about a project, competing priorities, or a personality clash? Workplace conflict is everywhere—sometimes obvious, sometimes hidden. Either way, it can lead to a buildup of frustration and stress if it's not addressed. In this episode, Helen Iwata—bilingual Brit, leadership and communication coach, and author of 英語の仕事術—shares five practical strategies for handling workplace conflict, inspired by the Thomas-Kilmann Conflict Mode Instrument. This is some of the most popular content she delivers in corporate workshops in Japan. In this episode, you'll discover ➜ The 3 reasons workplace conflict is increasing and needs to be addressed ➜ How to recognize your "default" response to conflict and whether it's the best approach ➜ The conflict strategy many people overuse (and why it can lead to burnout) ➜ When to compromise (and when not to) Episode 224 is the fifth and final episode in a special 5-part series celebrating the 10th anniversary of Helen's book 英語の仕事術 on essential communication skills for global business, published with Shogakukan. 🇬🇧 READ ON THE SASUGA! BLOG sasugacommunications.com/workplace-conflict-why-your-natural-response-may-be-causing-unnecessary-stress 🇯🇵 さすが！ブログで読む sasugacommunications.com/ja/workplace-conflict-why-your-natural-response-may-be-causing-unnecessary-stress 📩 Get your twice-monthly burst of inspiration and insights to help you lead and communicate with confidence in global business—the SASUGA! TIPS FOR YOU newsletter: sasugacommunications.com/subscribe FOLLOW HELEN ON LINKEDIN heleniwata FOLLOW HELEN ON INSTAGRAM heleniwata