 |
Window Treatments for Profit with LuAnn NigaraAuthor: LuAnn Nigara
This podcast is specifically designed for window treatment professionals. If you are interested in doing what you do better, whether you are a retailer, installer, workroom, sales rep or from our industry partner community, you have found your people. We are going to talk about sales, marketing, hiring, efficiency, productivity and of course, profitability. Because why do any of it if you are not profitable, right? My name is LuAnn Nigara and I have been in the window treatment industry for 4 decades. With my husband Vince and our cousin Bill Campesi weve built our business, Window Works, from start up to over 4 million dollars in annual sales and to a team of 15. Vin, Bill and myself are also part of the ownership team at Exciting Windows. Exciting Windows is the industry leader in mentoring, supporting and inspiring window treatment professionals to build a better business. So I get you, I know what you do. I have spent my career doing it with you. So how about we get started making your business better, shall we? Language: en Genres: Arts, Business, Design Contact email: Get it Feed URL: Get it iTunes ID: Get it |
Listen Now...
353: What Would Lu Do?: Q2 Series | When the Right Thing Gets Hard | Part 2: When You Build the Loop and Your Team Doesn't Close It
Sunday, 26 April, 2026
Today on Window Treatments for Profit In January, LuAnn gave you the system. The problems-to-be-resolved file. One owner per issue. Consistent communication until the loop is closed. That system works. But only if something else is already in place before the problem arrives. In this episode, LuAnn tells the story of a $15,000 shutter mistake in South Orange, New Jersey, and what her partner Bill did in the moment that turned a costly error into four more rooms of business and a client who trusted Window Works more after the problem than before it. The reason Bill could walk straight into that hard conversation without calling anyone is the lesson. Not the system. The standard that existed before the pressure arrived. LuAnn also turns the mirror directly on the listener. She cannot give you a Window Works story of what happens when you avoid the hard thing, because Window Works did not do that. But you may have that story. And this episode will help you see exactly what it cost you, and what to do so it does not cost you again. This episode is for any window treatment business owner who has ever delayed a hard client conversation and watched a small problem become an expensive one. WWLD January Series — Decision 2: Shorten the Time Between a Problem and a Decision WWLD January Series — Decision 4: Remove One Operational Bottleneck Our Favorite Links Windowworksnj.com Exciting Windows What’s new with LuAnn Nigara The Power Talk Friday Tour 2025 Watch the Docuseries! https://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
