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The Airbnb SuperhostAuthor: Neil Harvey Language: en Genres: Business, Entrepreneurship, Places & Travel, Society & Culture Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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#093 The Guest Favourite Badge
Episode 93
Tuesday, 9 December, 2025
Neil dives into the significance of the 'Guest Favourite' badge, often overshadowed by the more well-known 'Superhost' badge. He explains how this badge serves as a powerful trust signal for potential guests, indicating that a listing consistently delivers exceptional experiences through great communication, cleanliness, and accuracy. Neil outlines the impact of earning this badge on booking rates and visibility, especially in competitive markets. KEY TAKEAWAYS The 'Guest Favourite' badge is a significant indicator of a host's ability to provide excellent guest experiences, enhancing trust and credibility for potential guests. Listings with quality badges, like the 'Guest Favourite', tend to have higher engagement and conversion rates, leading to quicker bookings and a more predictable flow of reservations. To earn the 'Guest Favourite' badge, hosts should focus on exceptional communication, rigorous cleanliness, accurate listings, thoughtful touches, proactive issue resolution, encouraging honest feedback, and keeping listings updated. Achieving the 'Guest Favourite' badge is about maintaining consistency in hosting practices rather than striving for perfection. A checklist can help ensure that all tasks are completed for every booking. Earning both the 'Superhost' and 'Guest Favourite' badges positions a host as a hospitality professional, attracting discerning guests and justifying higher nightly rates in competitive markets. BEST MOMENTS "Having a badge that publicly says, this host knows what they're doing, is a massive trust boost." "A well-maintained listing sends a clear sign of professionalism." "You should never push for a positive review, but inviting guests to share their experience is absolutely on point." "Getting the guest's favourite badge isn't about perfection. It's about consistency, kindness, and hosting with heart." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours. ABOUT THE SHOW Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambience creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
