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The Human Centered Design Podcast (This is HCD) | Service Design & UXWelcome to This is HCD Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Author: Gerry Scullion
Welcome to This is HCD Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether youre a UX researcher, service design practitioner, product manager, or design leader, youll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future. Language: en Genres: Arts, Design, Life Sciences, Science Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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Designing Safely: Safeguarding + Trauma-Informed Practice with Ali Fawkes (Humanly)
Wednesday, 22 October, 2025
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Join our Community: https://circle.thisishcd.com/Join-CommunityDesign isn’t just creativity — it’s care. In this episode, Gerry sits down with Ali Fawkes, Head of Social Innovation at Humanly (founded by Jenni Parker) to unpack practical safeguarding and trauma-informed practice in design research. We trace Ali’s unconventional route from fine art and special education into service design, talk honestly about imposter feelings and labels, and get concrete about how to design safely — for participants and practitioners — especially on sensitive, high-stakes work.You’ll learnHow non-traditional backgrounds become real superpowers in designWhat “designing safely” actually looks like (policies, consent, escalation paths)How to prepare teams for disclosures (e.g., hopelessness/suicidality) without freezing the workWhy safer practice reassures clients and improves outcomesGuest: Ali Fawkes, Head of Social Innovation, Humanly (London)Connect with Ali on LinkedIn: https://www.linkedin.com/in/alifawkesShout-out to SDinGov for the spark.Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcdSponsor links10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'Sign up https://auth.smaply.app/sign-upCheck out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing. Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10Click here to watch a video of this episode. Click here to view the episode transcript. Creators & Guests Gerry Scullion - Host Ali Fawkes - Guest
