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Leading Learning PodcastAuthor: Tagoras
The market for continuing education, professional development, and lifelong learning is large and evolving rapidly. Competition is growing and learners have more options than ever. The Leading Learning Podcast is for learning business professionals who want to thrive in this new landscape. In each episode, co-hosts Jeff Cobb and Celisa Steele provide actionable insights based on their own deep experience and expertise or invite in experts and practitioners to share their perspectives. Language: en Contact email: Get it Feed URL: Get it iTunes ID: Get it |
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485: Turning Learning Data into Personalized Experiences with Steven Khraiss
Tuesday, 18 August, 2026
Many learning businesses evaluate their programs with data that only tells them what already happened. By the time a lagging indicator like a completion rate reveals that a learner is struggling, the window to help has often closed. The good news is that shifting to real-time and predictive analytics is readily achievable for most learning businesses.In this episode of the Leading Learning Podcast, co-host Celisa Steele talks with Steven Khraiss, who heads data strategy and analytics at Holmes Corporation, about the ideas behind the e-book The Association Leader's Guide: How to Turn Learning Data into Personalized Member Experiences. Steven explains what an engagement score is and what it enables, why there’s no mention of AI in the e-book even though it’s powering a lot under the hood, and why he names culture, not technology, as the harder challenge in becoming data-driven. He also offers a practical first step for any learning business leader who wants to start but doesn't know how: Start with one question you wish you could answer.Show notes and a downloadable transcript are available at https://www.leadinglearning.com/episode485.
