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Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership  

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

Author: Mark Graban

Language: en-us

Genres: Business, Management

Contact email: Get it

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Why Most People Aren't Really Thinking -- Scott Burgmeyer on Cognitive Biases and Leadership
Episode 543
Wednesday, 29 April, 2026

Most people think they're thinking. Scott Burgmeyer says they're mostly just reacting. Scott is the founder and CEO of Become More Group and coauthor of Think: The Road Less Traveled. In this episode, we dig into why smart, well-intentioned leaders keep making the same avoidable decisions -- and what to do about it. Episode page with links and more We cover the cognitive shortcuts that run in the background without us noticing, the ROAD thinking methodology, why AI won't be the differentiator most organizations are hoping for, and what it actually takes to build a culture where real thinking happens. Scott also shares the three growth questions he uses after every client meeting -- a simple practice that compounds fast. If you've ever watched a team fix the same problem twice and wondered why, this one's for you.

 

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