Service Design Podcast Conversations with service designers from around the world Author: Service Design Podcast In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network. Be a guest on this podcast Language: en Genres: Arts, Business, Design, Management Contact email: Get it Feed URL: Get it iTunes ID: Get it Get all podcast data

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#62 - Making waves with Maarten Raemdonck and Lien Dewitte
Episode 62
Monday, 17 November, 2025

We talk with Maarten Raemdonck, Head of Innovation at Aquafin, and Lien Dewitte from Leap Forward, about how innovation takes root in a large, technical organisation. From bold early experiments to building lasting change, they share honest lessons from Aquafin’s journey to make innovation part of everyday work in a company that treats the waste water of 5 million people daily.

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