Couture Conversations: The MomBoss Manifesto

The Luxury Shopping Experience

Author: Olivia Jane Steele

Hosted by Olivia, the Conversation Couture CEO and co-founder! Olivia discusses her experience with the luxury retail industry, what it takes to survive and thrive in this wild environment, and brings on fellow female founders to share their unique stories as well.
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Language: en

Genres: Arts, Business, Fashion & Beauty

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Digital vs. Physical Luxury Experience. Part 3.
Episode 21
Monday, 28 August, 2023

Which is the difference between chat box and virtual appointment type experience? Shall companies have both? To be fully functioning they should work together in synchronicity, to create an outstanding experience for your customers. There are customers who come to your website and want to talk to someone and set up a virtual appointment with an in-store experience through live streaming. On the other side, there are customers that have a couple of questions and prefer a chat box conversation. Facilitating a luxurious experience on your website, offering help in every area is imperative to the success. When both virtual experience and chat box are available, the customer is able to select the avenue that they feel more comfortable having a conversation in.Want to get started in one of our programs? Explore our courses at ConversationCouture.com 🛒. Got any questions? Email us at info@conversationcouture.com✉️.